"Anyone heard from Hotz Mats lately?" Topic
10 Posts
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Action Log
07 Jun 2018 8:11 p.m. PST
by Editor in Chief Bill
- Removed from Terrain and Scenics board
- Crossposted to Consumer Affairs board
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| Khaki08 | 04 Jun 2018 3:06 p.m. PST |
I put an order in a month or so ago but got no confirmation, follow up email has elicited no response. Anyone heard from Eric lately? Is he ok? |
 jhancock  | 04 Jun 2018 4:38 p.m. PST |
Yes, I orderd March 24 and they shipped May 31. That seems about normal from what I can tell. |
| Glengarry5 | 04 Jun 2018 7:12 p.m. PST |
I saw him last Friday at our monthly club meeting. He seemed fine. |
| Vigilant | 05 Jun 2018 3:39 a.m. PST |
Notorious for slow response, famous for finally providing a great product. |
| Khaki08 | 05 Jun 2018 5:12 a.m. PST |
Thanks guys. I'll hang on for a bit and see what happens. Good to know there's no problem, his stuff is great! |
| IronDuke596 | 05 Jun 2018 10:16 a.m. PST |
I was a long time customer but not anymore. In the end I had to get my CC company to recover my money. Here is a thread about Hotz poor or non service under the consumer board. TMP link It is really too bad because the products are good. |
| Jabba Miles | 06 Jun 2018 4:39 a.m. PST |
Placed an order earlier in the year, got confirmation then heard nothing else. Asked for an update after a month or so then the items arrived shortly after. Great product, not so good correspondence. Tony. |
| kalgaloth | 08 Jun 2018 3:29 p.m. PST |
Why is it ok for a vendor to have poor customer service, poor delivery speed, and zero communication just because the end product is good? We gamers certainly are an odd lot. |
| Joes Shop | 09 Jun 2018 3:45 a.m. PST |
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| MiniPigs | 21 Jun 2018 9:53 a.m. PST |
Probably because the product gets hyped. I would like some things from them too but I am afraid to do it. Are there products that come faster such as fields and roads? My limit is no more than two rip-offs per month. |
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