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"Is this a corrupt Hard Drive?" Topic

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316 hits since 18 Dec 2016
©1994-2018 Bill Armintrout
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Last Hussar18 Dec 2016 4:25 p.m. PST

Son's computer is acting up. It starts in Safe Mode, but you can't run anything. If you start not in Safe Mode it doesn't do anything – the screen goes black. It does make the Windows start up sound, but nothing on screen- not even pointer.

Any ideas, guys? Its a bit urgent – he is in final year of Uni (a computer course!) and the first dissertation is due in 8 Jan. We have a work round for that, but due to his severe dyslexia he has Dragon Natural Speak, but only on the non-working machine.

alien BLOODY HELL surfer Inactive Member19 Dec 2016 6:31 a.m. PST

What version of the OS is he using? It 'might' be a failing hard drive, but I would say more likely Windows files may be corrupted. If you can get into safe mode ok, open up a command prompt in admin mode and type chkdsk c: /f /x /r and press enter – it should say cannot unlock the drive, do you wish to run chkdsk when it restarts, type Y, enter, then exit the command prompt and restart the machine – letting it run a disk check. After that, once again in safe mode and in a command prompt in admin mode, type scf /scannow – this will check the Windows files. Another thing to try, if it is Windows 7 is 'Last known good configuration' from the same list you can choose safe mode from. You can also, within safemode, look to see if there is a restore point, and if so, roll back to then. It may be a corrupted driver.

Nick Bowler19 Dec 2016 5:28 p.m. PST

Whatever you do, back up dissertation now! If necessary, take the PC to a store and back it up.

freewargamesrules Inactive Member20 Dec 2016 5:01 a.m. PST

I save all my important documents to at least two cloud services so that if my computer trashes I have at least 2 copies of it elsewhere on the Internet (dropbox, google drive, pcloud, mega are the services I use but there are others).

Last Hussar20 Dec 2016 11:25 a.m. PST

The work is all backed up and most of the other stuff, though he has 700 gig of various stuff he doesn't really want to go

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