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"service not provided to YOUR area either" Topic

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Great War Ace16 Dec 2016 10:47 a.m. PST

Century Link. The service that allows you to block callers' numbers? And stop solicitors, or at least warn them off?

Not available in the 801 area; that has to affect c. a million people.

I was told by the first support person, just dial 1.888.801.8052 and follow the prompts. I did so and was told that the 888 number does not work; use the *78 number. I had already tried that and been told to call Century Link support. So, I was in a "no service for you" loop.

And, there it remains. After being on hold for close on twenty minutes, the guy comes back and says that the only answer MUST BE that "801" is another area that does not provide caller blocking services.


Ed Mohrmann Supporting Member of TMP16 Dec 2016 10:58 a.m. PST

We're in the 'Clink' too, GWA. Same problem with 919
AC. I've sent e-mails to our state's SecCommerce, to
no avail…

tkdguy16 Dec 2016 3:39 p.m. PST

It turns out my call blocker only worked for phone numbers within the state, so that out of state telemarketers could still get through.

Big Red Supporting Member of TMP16 Dec 2016 3:54 p.m. PST

We have call blocking in our area. You can only block a certain amount of numbers and the phone spammers keep changing their numbers. Its like playing wack a mole while wearing a blind fold.

tkdguy16 Dec 2016 7:35 p.m. PST

I have caller ID. I just don't answer my phone if I don't recognize the number. If there's really something important, someone can leave a message.

Personal logo T Callahan Supporting Member of TMP17 Dec 2016 8:41 a.m. PST

Nomorobo blocks all robo calls. Since signing last summer we've had only one or two get through. Most providers are compatible with the system. Century Link is on the provider list. It's is free for land lines.


Great War Ace18 Dec 2016 8:25 p.m. PST

I moved the telephone from the far end of the diningroom next to my 'puter station, so that each time the damned thing rings I can look at it without having to get out of my chair. The process of moving the phone stand was sticky. I had to figure out which phone cords went into what, using a splitter. For most of an hour I was down, but finally got it sorted out. We have our phone set to ring three times before the recorded message kicks in. So even when I know the call is to be ignored I don't have to listen to it for very long……………

Mako1123 Dec 2016 11:14 p.m. PST

Yep, we do that too, e.g. not answering, but the incessant ringing is annoying.

Will have to investigate the call blocking option here to see if we have it. I could/would certainly use it.

dapeters27 Feb 2017 10:10 a.m. PST

I am amazed that we get the some of the same robo callers almost every day and were on the no call list and have been for years.

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