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"Blue Screen" Topic


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Comments or corrections?

Last Hussar29 Jun 2015 2:31 p.m. PST

Lady Hussar's laptop has blue screened about 3 times in the last month. All of a sudden windows will go, replaced by the Blue Screen, and then after about 10 seconds reboots the thing. Last time I managed to read the first paragraph before it went – something about Windows shutting down to protect itself.

Any ideas?

Eclectic Wave29 Jun 2015 3:04 p.m. PST

There is not enough information to make any kind of diagnoses.

Toronto4829 Jun 2015 5:07 p.m. PST

Your problem is not unusual and there are several suggestions on line

Try these

link

link

BigJoeDuke29 Jun 2015 7:57 p.m. PST

Read ( real fast ) the line that has error 0x:00xxxxx in it , that will point to a hardware or software problem. Be especially vigilant on a IRQ error. Generally an error that ends in D or C will point to a hardware failure, but without more information, I cannot help much.

Weasel01 Jul 2015 10:33 a.m. PST

Need more specific information. Could be a broken Windows install, could be a hardware failure.

If you are a little tech-savvy, I'd download a live linux distribution, boot up from a USB stick (you don't have to install anything).

If it's a hardware problem, you'll get crashes and malfunctions in the live environment as well.
If not, it may be time to reinstall Windows.

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