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"(Office Story): Karma is a *****......" Topic


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668 hits since 9 Jan 2015
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Personal logo Murphy Sponsoring Member of TMP09 Jan 2015 8:36 a.m. PST

Disclaimer: You know the drill….

A while back I discussed in three earlier posts a person at one of my sites that I have affectionately named "Guy who won't listen"…(GWWL).

This is yet another story about him….

Soooo…

The other day I am sitting in my office, working on a couple of issues and I get a text message on my phone from one of my corp pogues in the IT dept up there, (We shall call him "J")….

J: "So GWWL says that "no one at the site wants you to work on their equipment"…..
M: "Excuse me?"
J: "Yeah. He just called up here to try to get R to install some software on his pc. R asked him why you couldn't do it, and he said that no one there wants you to work on their equipment."
M: "Really?" (This was quite odd because at the exact moment that GWWL was telling R this, I was remoted into one of the PC's on site there setting up a java configuration.")….
J: "Yeps. R threw a bs flag on him because we all know he's a D*** A** problem child".

Essentially what it boiled down to is this…

A: GWWL: is on very shaky ground at his job. Performance issues, professionalism issues, and the fact that his department has damaged/destroyed more IT equipment than the rest of the entire site combined.

B: The process for getting new software and hardware is to fill out an IT request form, (listing what you need and why, and having it signed off by supervisor), then you attach that to a request ticket requesting the job, and it's assigned to the tech to be worked on. Due to the issues that GWWL has had with Corp IT, and work, he decided "to try to get around the system, by calling up Corp IT Helpdesk to have them remote in an do it automatically."

C: R asked him if he had filled out the form yet and submitted a ticket. He admitted that he hadn't. R then cheerfully explained to him the corporate policy and IT policy on sw/hw installations.

D: GWWL wasn't happy that we wouldn't let him "bypass normal procedure to get what he wanted, and had now been not only caught in a lie about me, but has also been caught trying to bypass company policy, simply because "He didn't want to do it."…


So yesterday, I find out that he finally filled in the request form, and the did the ticket, which IT cheerfully then assigned….to me….

Yes…me….the guy that he said "No one wants to have working on their equipment." is now the person who gets to install his software.

Needless to say it's not a high priority on my list….I think cleaning out my parts locker is more important…

Plus the fact that NOW, I get to have a little meeting with the PD (Plant Director) about this guy…once again….

And the beat goes on…..

Submitted respectfully;

Murphy

Personal logo Saber6 Supporting Member of TMP Fezian09 Jan 2015 9:09 a.m. PST

Just sit and smile the whole time…

Tom Bryant Inactive Member09 Jan 2015 9:29 a.m. PST

Look at it this way Mike, if everything works out you may be able to get a spot at the reviewing stand far enough away when this bomb goes off.

Personal logo Parzival Supporting Member of TMP09 Jan 2015 10:04 a.m. PST

I'd do the work promptly and without comment, knowing full well that would make him look even more pathetic for having complained. The proper response to unprofessionalism is uncompromising professionalism.

Streitax Inactive Member09 Jan 2015 10:14 a.m. PST

Or an invitation to commune with the TOD.

Personal logo Rrobbyrobot Supporting Member of TMP09 Jan 2015 10:53 a.m. PST

I agree with Parzival. I've run into such situations a number of times. Being very professional makes 'that guy' look like just what he is. Better for you, better for the company.

Toronto4809 Jan 2015 10:55 a.m. PST

Y Take "J" with you to your meeting with the Plant Director for confirmation and more details on what actually happened

Personal logo Doctor X Supporting Member of TMP09 Jan 2015 1:53 p.m. PST

I would do his ticket ASAP which would take away an aspect he could try to complain about you with.

Ed Mohrmann Supporting Member of TMP09 Jan 2015 2:56 p.m. PST

Been where you are with this guy, Murph, and
Parzival's response is spot on.

The 'take away all the excuses' ploy is the best one
in these circumstances…

pmwalt Supporting Member of TMP09 Jan 2015 4:08 p.m. PST

Just remember to retain your professionalism in all of this so you don't get wrapped up into the BS which may follow to GWWL

Charlie 1209 Jan 2015 7:45 p.m. PST

Been there, done that….

And I concur; unbending, scrupulous professionalism will grease GWWL's skids better than anything else…

(Did this same thing myself once; and sat back and watch the inevitable S*** storm with a serene smile….)

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