So being a state entity we have an overly complex and completely broken form of communicating between departments. In order to get a door fixed in my building I have to send an e-mail to my shift supervisor. She in turn writes a work request. That work request gets passed from our department to the appropriate department head. (s)he then sends out the request to the applicable worker to fix the problem. So here is my story on how to fix a door that doesn't latch properly.
The door in question is actually two swinging doors where you bolt one into the floor and ceiling then lock the other door to the bolted door. The real problem was that the doors were too far apart so that the mechanism when closed didn't give a secure closure. If you simply pulled on the door it would open. Now all parts of this door worked fine, it's just that the gap between doors allowed enough variance where you could just pull the doors open.
So I sent an E-mail to my sup. It stated that the doors do not lock properly due to the spacing between doors. She then sent her work order to the locksmiths dept stating that the lock was busted. The locksmiths come out and determine that the locks are in perfect working order (and they are.) so the work order gets filled.
A week later and the problem isn't solved so I send another E-mail, another work order is sent and the completion notice sent back saying it's fixed.
This matter keeps going on weekly for 2 months.
Last week I had the head of Facilities, my next 3 levels of bosses, the head locksmith and a carpenter stop by to inspect the door. They call me over the radio to come see them at this door.
Right off when I got there the locksmith lets into me about how he's tired of coming out here to inspect this lock that has worked perfectly since it was installed ( it's a new key-card swipe). And he's right, the key card part has always worked correctly. So now my direct bosses start lighting into me also. Then the Head of facility services himself starts in.
At this point I move to the closed and locked doors that work perfectly. I grab the handle with my right hand, and give a slight tug. The door pulls right open. Every one of the persons who were just berating me for being an idiot turned into mouth breathers for the next minute.
There was so much I wanted to say, and I so badly wanted everyone of those morons to eat their words. Instead I just walked away and went back to my work. I didn't make any friends that day but I can guess that it started a war between all those morons to determine which one is the bigger idiot.
To actually fix the problem took 1 minute and two small washers. And we wonder why Gov't has no money.