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"I hate register FIRST shopping carts" Topic


17 Posts

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TheMackster Fezian16 Mar 2007 2:19 a.m. PST

Minor rant about certain websites and their shopping cart software. (shieldwall games site for example)

They have a lot of nice figures I'm interested in so I did what I always do with any company not in Canada, I loaded the shopping cart up with a "sample" order so I could head to checkout and see what the shipping charges came up as. (no mention anywhere I could find regarding shipping)

The shopping cart they are using does NOT allow you to proceed past adding items to even enter address and view shipping charges unless you register with the website first.
There is no way I'm going to waste my time filling out yet another webpage registration just to be able to "see" what their shipping charges look like. I've used many carts in the past where you do not require registration and can manually enter all your info for 1-time use. They should at least have it configured so I can load up some items, then enter address to check shipping charges before proceeding further.

…hhmm? Maybe not so minor a rant after all, but they've lost a potential customer and definitely lost repeated sales to me if I'd been able to proceed and discover their shipping charges were fair. Off to another company now to look for 15mm and 20mm figures.

Boone Doggle16 Mar 2007 2:32 a.m. PST

I don't like registering as well.

The other thing I don't like is requiring you enter all your details before telling you the shipping costs.

The first stops me dead, the second I'll put up with for a really (otherwise) good retailor. Fortunately both are quite rare.

GeoffQRF16 Mar 2007 2:38 a.m. PST

The software configuration generally forces you to register before it will let you go to the checkout screen. There is a work-around with OSCommerce, somewhere.

Is there not a page somewhere on the website that tells you what the shipping charges are?

We've restricted the necessary information required for the registration to the minimum (do we really need to know your date of birth, suburb…?)

Geoff
quickreactionforce.co.uk

14th Brooklyn16 Mar 2007 2:51 a.m. PST

I think the worst one are those that let you shop, then ask you to register and once you have done tell you that they have now forgotten your order and where you need to add it all to the cart again!

Regirstering by itself is not that bad… after all they need your info in the end anyway. Now if you need to register on a forum to buy… that hit me as strange as well!

Cheers,

Burkhard

MiniatureWargaming dot com16 Mar 2007 5:31 a.m. PST

I hate the sites that make you register. I want to buy, not register. And once I've bought, I don't want to be harassed with an endless stream of emails.

badwargamer16 Mar 2007 5:46 a.m. PST

I all sites should had up-to-date webpage showing shipping/postal rates. Being in the Uk I often find myself looking at the vast array of historical items available in the US etc and wondering how much it would cost to ship.

My favourite 'pet hate' is when I fill in an order form and then find out that they don't even post to the UK……aaargh!!

NoNameEither16 Mar 2007 5:51 a.m. PST

yup – hate "you must register" sites and generally ownt buy there.

Even more though i hate sites where you have to register AND go to checkout before they will even give you a clue about postage.

I want to be able to put things in my basket and see the postage RIGHT THEN, its a major factor in almost all mail-order purchases so why make it so difficult to see it?

VonStengel16 Mar 2007 6:28 a.m. PST

…and you don't ever see the "Unregister your account" functions. Once they have you it seems they have you for life.

Austin Rob16 Mar 2007 7:59 a.m. PST

If shipping is related to weight, it may not do much good to post a rate sheet, unless you also post the weight of all the items on the site.

But I also hate the register to buy or even investigate. I have bailed off sites that require me to do too much before I even know if I want to purchase.

Rob

Supreme Dalek16 Mar 2007 9:46 a.m. PST

simpleminiaturegames.com allows you to 'Purchase Without Account'. Basically at checkout there are 3 options:
Register
Login or continue without either…

You still have to enter your details though, otherwise they would obviously not know where to send your purchases:)

With osCommerce (and similar carts), registration is far from a bad thing. e.g. The website will hold your cart details until you either purchase or delete items.

What I suggest is read the sites T&Cs before browsing products. If the site is not displaying basic information with regards to postage rates, then you could do as I do, stay clear of it!

btw- anybody needing to upgrade their osc cart to include the 'Purchase Witout Account' option, please email mad_wilsy@backthebulls.com

Personal logo D6 Junkie Supporting Member of TMP16 Mar 2007 11:13 a.m. PST

Hey Mackmaster,
I hate filling those things out as well,
but recently I got the PayPAL virtual debit card,
essentially it gives you a temporary number
for that one transaction.
Well one of the things it also does is fillut
those Name/Address forms for you as well.
Great little perk!

Genesteeler16 Mar 2007 1:00 p.m. PST

I just bought some bases from Litko. Didn't need to "register" to find out shipping. Now I'm probably going to regret not registering since I hope to buy from them again.

CPBelt16 Mar 2007 3:21 p.m. PST

I HATE registering first. A number of miniature sellers do that. I also HATE when shipping does not come up on the tally sheet prior to typing in name and address and such.

Personal logo Extra Crispy Sponsoring Member of TMP16 Mar 2007 6:17 p.m. PST

My site requires you to register, but my shipping policy is plainly stated and based (for US customers) on order amount. For international customers I have a page calling out how it works. Like you I hate registering (though travel sites get my primary rants for this).

The Nigerian Lead Minister16 Mar 2007 7:33 p.m. PST

I'm with you. I also hate the ones that don't let you Unregister. Got a couple of those on the block list, as they keep spamming me.

Bardolph16 Mar 2007 10:22 p.m. PST

I want to be able to put things in my basket and see the postage RIGHT THEN, its a major factor in almost all mail-order purchases so why make it so difficult to see it?

Me too. Too many hoops loses the sale in my case.

Cher Ami19 Mar 2007 7:48 a.m. PST

We have a flat rate for shipping posted on our front page( $5 USD US $15 USD International.)
Shopping cart is totaled as you add items
Registration is required only for check out
link
FAA 20th century 20mm

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