"Warlord Games: Shipping & Delivery Outside The UK" Topic

Will you align all the prices to the UK prices or people overseas will have to pay an additional +30% FU premium?

It's a money grab.

Get over it. Order from a local distributor or order from another manufacturer. Problem solved. They are a commercial operation in business to make money. They have decided that this level of charge is what they need to make overseas shipments worthwhile. If sales suffer they can decide to change their policy if they want.

Agree with fantasque (Incidentally I hope we see you back after you have gained independence ;-)). On the Lead Adventure Forum someone already started to make lists of non-UK European producers. Since however TMP is mostly American I do not expect that seeing here (not meant as critic BTW !).

Get over it […] They are a commercial operation in business to make money. They have decided that this level of charge is what they need to make overseas shipments worthwhile.

Is that Warlord's official answer, are you a representative of Warlord games?

I really would like to know why their online store charges +30% from their UK price (or US price for the matter), while shipping costs are actually cheaper than to the US.

Of course it's not Warlord's official answer. It's my opinion. Companies are in business to make money and pay their owners and staff a worthwhile salary for their efforts. Wargaming companies are no different.
Why on earth would Warlord raise their shipping charges and publicise the fact unless there were sound business reasons to do so? The money grab theory is non sensical. Even if that was what they wanted to do there are subtler ways that could be done.

Their shipping charges are way above the true cost.

But you live in the UK. You are okay Jack. Unless you are paying out the cash your opinion is invalid. You have no dog in this fight. Don't worry about the rest of us who have supported Warlord Workshop from day dot.

From their own broadcast. " During the check-out process, you will have the option of adding one of our best-selling plastic box sets to your order free of charge. This offer is designed to offset the shipping cost."

They are charging extra, forcing you to buy a box of plastic from options of their choosing to make up for their outrageous pricing. Probably the stuff that's not selling.

It's a cash grab and it's lazy.

But don't worry yourself, I have sourced figures from more reputable sellers in the UK at true postage cost and VAT free. Thanks for your advice.

Why are we upset? Because we like the product, support the company, and it's just plain wrong.

then (fantasque), I am not sure you have read well my question.

Why if I connect with a VPN, the price for a product is 20 GPB and if I connect with my regular IP address, price is magically transformed to 26 GBP

Knowing that
a) VAT should be excluded
b) postage is cheaper to where I am located than to the US

There hasn't been any explanation as to why with IP location, the price of a product changes (AGAIN, we are not talking about postage which should be entirely fair to both parties).

+1 Wargamer Blue and repaint.

I refer you to my previous statements. I fail to see why my location, or the amount I buy or do not buy from Warlord disables my ability to think and have an opinion about their business practices. We will just need to agree to differ

If you don't like a companies costing strategies then don't buy from them, simples.

If I want to buy a Ford Mustang in the UK (a US built car) it would cost me 41,000 pounds, for a car which would less than half that in the US. I don't hear anyone calling out Ford for unfair business practices.

I tried to order an item from war Lord, having placed many hundreds of dollars of orders maybe 1000 over the past years, and I was told that they don't Deliver to the state of Michigan. Moreover, I have to spend at least $50 USD, maybe then they'll deliver, plus $50 USD postage. So I ordered the item off eBay. Then I really wanted those new NKVD figures but again not $50 USD so I ordered them from Cavalier books. I don't know what they're doing selling warlord products but it was cheaper, and the postage was cheaper.

Glad you got your figures Bognar, and that alternatives to ordering directly from Warlord exist.

Newarch, I think that you are on the low side of a Ford Mustang in the USA.

Base cost with no frills starts at $27,000 USD and just a few options quickly gets the tag up to the $35 USD-$40k range. Then you would have to add on shipping costs and import duties to get the car to your driveway.