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"Lancashire Games: Winter Sale Starts Today" Topic


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Atheling14 Nov 2024 7:13 a.m. PST

The last time I fell for the Lancashire Games Sale having spent a total of 50.49 on postage (£4.59) and (£49.90) on Venexia Miniatures and received 75% of the castings in an absolute unacceptable state- it literally looked like the moulds had slipped while casting- definitely the very worst castings I have received in all the years I have been wargaming (two decades plus!).

I have been unable to use any of the miniatures they sent except for the small roughly 25% that were more or less (just about) OK- I have not used them as I needed to use the whole order and have kept all the miniatures safe in the vain hope they would reply to my many emails.

Order Summary
PriceQuantityProduct
£45.90 GBPVEN/BP01 Heavy Cavalry on Barded Horses – VEN/BP01 (£15.30)

£45.90 GBPSubtotal

£4.59 GBPShipping

£0.00 GBPTotal Tax

£50.49 GBPGrand Total

I have of course emailed Lancashire Games several times since then and never received a single reply. This is why I have had to resort to writing this in public in the vain hope that Lancashire Games would do the decent thing and send out castings that are acceptable!

A disgrace!

If Lancashire Games are willing to make recompense then they can contact me via my blog here (there is a contact submission form on my blog):
Just Add Water Miniature Painting and Wargaming Blog:
justaddwater-bedford.blogspot.com

marmont1814 Sponsoring Member of TMP14 Nov 2024 10:49 a.m. PST

Thanks for the comments above your obviously not able to send emails as we have never received one from you, also you did realise they need glueing together? as most 25mm need
Based on the message above this order was completed about 3-4 years ago?
So, even though our email address is published and you where unable to use it, look it up and try again and we reply in a dignified manner something you seem oblivious to

All Sir Garnett15 Nov 2024 6:45 a.m. PST

Well I've bought a pile of Venexia 15mm from Lancashire Games as well as 10mm and have found them all well cast excellent figures.

Ben

marmont1814 Sponsoring Member of TMP15 Nov 2024 6:57 a.m. PST

Thanks Ben

Jeffers15 Nov 2024 8:36 a.m. PST

I bought some Venexia 15mm in the last sale and I'm very happy with them. I'll be working out the next order over the weekend.

marmont1814 Sponsoring Member of TMP15 Nov 2024 11:46 a.m. PST

cheers

Atheling20 Nov 2024 7:12 a.m. PST

marmont1814

Thanks for the comments above your obviously not able to send emails as we have never received one from you, also you did realise they need glueing together?

Actually your Venexia Barded horses do not need glueing together- as the vendor I thought you would have known that. I will post up pictures of all the miscasts ASAP. That way it will be clear to you what I mean.

Based on the message above this order was completed about 3-4 years ago?

As I have said, I have contacted you several times via email over the years, one immediately after receiving crazy miscasts. I am a reasonable man and would not have put up a public post if my emails had been replied the miscasts replaced in good time after my first email years back!

As I say, I will post up images of the miscasts here as you seem oblivious to my emails.

marmont1814 Sponsoring Member of TMP20 Nov 2024 9:39 a.m. PST

you still havnt contacted me, and I was refering to the riders, of course I know the horses dont need gluing, duh! Its been 3 years at least and I recon and in the about 36+ dverts on here you could have emailed me?

Atheling19 Dec 2024 5:19 a.m. PST

I've been quite ill so I'm late in replying to you.

Here is a picture of all the miscasts (calling them miscasts is being very kind)

All of the miscasts
Please Right Click and then "Open Image in New Tab" for full size image.

Just a few examples of how bad the castings are:



I can post up all of the pictures of the terrible casting which has rendered all of them useless to my purposes.

I will try to email you again now but I am not expecting you to answer as you have ignored all my attempts to communicate with you thus far

Atheling01 Jan 2025 11:01 a.m. PST

It is now obvious to me that I owe Allan, the owner of Lancashire Games an apology as it does appear that he didn't receive any emails from me. A glitch maybe.

Alan has agreed to me returning the horses and new ones will be sent out to me which is very generous of him.

My apologies to anyone who had to read my earlier comments.

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