"Wargames Foundry comes through" Topic
4 Posts
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 piper909  | 22 Sep 2025 7:51 p.m. PST |
Praise to Wargames Foundry for being very responsive to an order I placed in mid-August (in anticipation of the tariff wars) that Royal Mail lost and could not find (it was tracking as "Delivered" -- days BEFORE it was shipped! Something very screwy there). WF shipped me a replacement order -- and it was a large order -- and covered the excess tariff charges this week. I can only hope they are able to file a claim with Royal Mail and get some compensation. This has been superior customer service and certainly preferable to my only alternative of filing a dispute with PayPal that would have been even more time consuming and frustrating for us all. Kudos, WF! |
| piper909 | 22 Sep 2025 7:52 p.m. PST |
Woo-hoo! That post only took nearly seven hours to get posted and about a half-dozen tries! |
| 79thPA | 24 Sep 2025 2:02 a.m. PST |
Glad to hear it. They always provided good service in the past. |
| korsun0 | 24 Sep 2025 8:41 p.m. PST |
That is decent customer service. |
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