I recently purchased a chaos army on eBay.
After receiving the box, I opened it to discover all the plastic and metal figures clumped together in groups of 5-10 figures amid bubble wrap and paper.
The metal models had fallen apart. A plastic figure broken.
Gets worse.
The seller mentioned 2 missing bits, all figures complete otherwise.
In fact a bunch of shields were missing (undercoat gaps/glue evident) and majority of horses were without tails! And a missing base.
Upon contacting the seller, he was keen for a return and refund, despite the listing clearly stating "returns not accepted."
However, I like my army, I just need some shields and tails that, by sellers own writing, they were supposed to have.
Seller not at all keen on part refund to pay for replacement parts.
Hmm…
Interestingly the army sold for near twice what I paid (both at auction) on Dec 31 2024. Obviously there was some issue and the sale was cancelled/returned.
Was this you? Ask your friends (likely Australia) I would love to speak to the previous buyer.
It is obvious the seller just wants it back to try to auction to another mug for more money.
No chance.
I have had sellers do this before.
They sell you an item. Don't disclose a problem. Then want a return/refund. They DON'T want to do a part refund. Then they can sell it again and try to get more money/find a buyer who won't complain about the problem.
An action figure with bent legs, a hand held with pixel issues (got a minor part refund, seller not happy).
I have a bazillion positive feedback, seller about 12, so I feel I can win that battle, if that's what it comes down to.
Read my issues above V what is he going to say?
Hand held guy said "not happy with this buyer." Yes, because he had to pay a (too small) part refund for not disclosing messed up pixles.
Do not let these sellers get away with it.
It's great that they offer a return, of course. But a part refund to solve a problem they caused is also reasonable.
How the heck can someone miss missing horse tails? Shields when they already state 1 is missing.
While you can see the shields off in the photos, like other bits that were off but still actually supplied, there are no photos of the rear of the horses at all.
A developing situation.
I have prices for replacement parts. May give seller a couple of days before providing the final costing for replacements.
If that comes to nothing I'll get onto eBay.
Anoying-g
