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"Black Tree Designs Contact" Topic


13 Posts

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823 hits since 25 Oct 2024
©1994-2024 Bill Armintrout
Comments or corrections?

Smialy192026 Oct 2024 9:41 a.m. PST

I placed an order with Black Tree Designs back on September 1st, and have yet to hear anything of it since. I've tried to contact them via e-mail, but no luck. Does anyone else know of another way to get in contact with them?

Personal logo ColCampbell Supporting Member of TMP26 Oct 2024 10:37 a.m. PST

From the TMP Manufacturers Directory: TMP link

Has both the UK and US contact information.

Jim

gbowen26 Oct 2024 10:48 a.m. PST

Get someone who lives nearby to go down there
EOE Orbis
4 Treworvenneth Drive
Marazion
Penzance
TR17 0BT
United Kingdom

Toombe26 Oct 2024 10:58 a.m. PST

How did you pay? See if you can do a charge back through your bank, credit card or Paypal. Pease act quickly, some of wargames group lost a lot of money waiting for a large order from Black Tree Designs.
Best wishes and good luck,
Martin

79thPA Supporting Member of TMP26 Oct 2024 12:11 p.m. PST

BTD USA? He doesn't communicate with customers, and shipping can take months.

torokchar Supporting Member of TMP26 Oct 2024 4:23 p.m. PST

Stay away from this worthless company – give your money to someone that deserves it! BTD has ripped off many of us over the years. BTD sucks!

Grattan54 Supporting Member of TMP26 Oct 2024 5:26 p.m. PST

I always check TMP now before I make a purchase with a company I have never bought from. It has saved me wasting my money several times.

Brennus27 Oct 2024 10:03 a.m. PST

I placed an order in August. This is typical lead time for BTD unfortunately.

Woolshed Wargamer27 Oct 2024 12:11 p.m. PST

I have ordered from BTD UK about four or five times. Never had an issue. From UK to New Zealand in a few weeks. Once I was missing some Zulu shields and they had them with me a few weeks later – more of them I needed in fact. I have no idea how they manage to earn both praise and complaints at the same time.

79thPA Supporting Member of TMP27 Oct 2024 5:04 p.m. PST

Because they are in effect two different businesses sharing the same name.

Woolshed Wargamer28 Oct 2024 9:23 a.m. PST

79thPA

Because they are in effect two different businesses sharing the same name.

So no issues with the UK one then?

79thPA Supporting Member of TMP28 Oct 2024 4:21 p.m. PST

No idea. I live in the states. It would almost be impossible for the UK one not to be better.

Personal logo Herkybird Supporting Member of TMP08 Nov 2024 7:47 a.m. PST

I have 3 orders in with BTD – no contact from them yet, but its only a month or two…

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