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"Problems With Prodigy/Sbcglobal Email" Topic


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Action Log

25 Sep 2024 9:21 p.m. PST
by Editor in Chief Bill

  • Changed title from "Problems With Prodigy Email" to "Problems With Prodigy/Sbcglobal Email"

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Comments or corrections?

Personal logo Editor in Chief Bill The Editor of TMP Fezian25 Sep 2024 8:37 p.m. PST

We've getting error messages when emails are sent to people using the Prodigy email service.

For example, let's say your email is at Prodigy, and someone on TMP sends you a PM, so TMP sends you an email notifying you that you've received a PM. We then get an error message back:

Connections not accepted from servers without a valid sender domain.

I've checked with our service provider, and I'm told our server domain is valid, and that Prodigy must be using an out-of-date database.

Now, I know that we're getting error messages back, but that doesn't mean that the emails aren't getting through. I have conflicting info on that.

Bottom line: If you're on Prodigy and you want to receive email from TMP, contact them and let them know about the problem.

Personal logo Murphy Sponsoring Member of TMP25 Sep 2024 9:04 p.m. PST

Prodigy still exists?!….
Imagine that….

Personal logo Editor in Chief Bill The Editor of TMP Fezian25 Sep 2024 9:18 p.m. PST

Good point. The email is at sbcglobal, but the server is still prodigy.

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