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"Alternative contact for fire and fury customer team" Topic


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Robert Kapa23 Apr 2021 10:16 a.m. PST

Hi TMP members, I was hoping somebody could help me to get in touch with the people at Fire and Fury. Yesterday I bought the download for the 2 ACW regimental books. Transaction went through by PayPal with my email on it but I never received confirmation from their website. On their website it specifically says that should a customer not receive confirmation by email, to please reach out at the two emails listed in the support page. I did it and I got a failure delivery message on both emails. I tried twice at each address to make sure it was not a typo or else. Apparently there are no other ways to get in touch with them. I was wondering if anybody could suggest an alternative route to communicate with them. Thank you. Lorenzo

Stew art Supporting Member of TMP23 Apr 2021 12:24 p.m. PST

I guess you could try to post on their forum?

The books are top rate BTW.

-Stew

Robert Kapa23 Apr 2021 4:20 p.m. PST

Thank you Stew, I followed your suggestion and I hope somebody will contact me.
Lorenzo

pzivh43 Supporting Member of TMP23 Apr 2021 5:56 p.m. PST

I emailed Rich about your issue, and expect he will get back to you shortly.

Robert Kapa24 Apr 2021 6:23 a.m. PST

Thank you! he did. I know I could count on the TMP members!

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