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"Service Charge?" Topic


13 Posts

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766 hits since 29 Jun 2020
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Comments or corrections?

Hal Thinglum Supporting Member of TMP29 Jun 2020 4:55 a.m. PST

I am curious. I recently made an order to an historical wargaming site and noted that they "charge a small fee of $3.00 USD for each order." I really wanted to try out the figures so I paid it. The "service charge" was tacked on to the postage charge on my invoice. I've been in this hobby for 47 years and never before encountered a "service charge." Anyone else?

Dave Jackson29 Jun 2020 5:02 a.m. PST

No…dont know that one Hal. Maybe an attempt at an "airline baggage charge" kind of thing….??

skipper John Supporting Member of TMP29 Jun 2020 5:23 a.m. PST

Ask them.

Rich Bliss Supporting Member of TMP29 Jun 2020 6:34 a.m. PST

Old Glory does something similar

Ed Mohrmann Supporting Member of TMP29 Jun 2020 6:37 a.m. PST

Only time I ever got an extra charge was a return
which caused a 'restocking' fee.

To be fair, the dealer's site did say that returns
would be assessed a fee for restocking.

About 7-8 years ago. Dealer apparently no longer in
business.

The Tin Dictator29 Jun 2020 7:41 a.m. PST

Sometimes a company will want recover the PayPal fee if that's how you're paying.

Personal logo Extra Crispy Sponsoring Member of TMP29 Jun 2020 8:01 a.m. PST

It might be a simple way to recover fixed costs and/or encourage larger orders. $3 USD isn't a big deal if I order $100 USD worth, but I might think twice before buying $12 USD worth.

As long as it is up front and the contract is clear, no problem with me. If you don't like it, don't buy. Simples.

rustymusket29 Jun 2020 9:16 a.m. PST

I have seen it in other businesses.

bsrlee29 Jun 2020 9:36 a.m. PST

Like Rustymusket, I have seen worse in other industries – one place charges $10 USDUS per item on International orders on top of the cost of shipping, whether its one nail or a cast iron bathtub. Also like a lot of Amazon shipping these days where they charge per item then shove 10 items in a flat rate baggie and pocket the postage on 9 items.

robert piepenbrink Supporting Member of TMP29 Jun 2020 9:56 a.m. PST

I'm with EC. I know hobby manufacturers with serious minimum postage & handling charges which amount to the same thing: it's not a serious cost on a worthwhile purchase, but it keeps people from sending in two-pack orders.

Hal Thinglum Supporting Member of TMP29 Jun 2020 3:52 p.m. PST

EC – I didn't ask how to handle it, I just asked if anyone else had ever heard of this. I did end up asking why. The answer was that it is used to cover packaging costs.

79thPA Supporting Member of TMP29 Jun 2020 4:34 p.m. PST

Ha! That was going to be my guess. Boxes and bubble wrap add up.

Thresher01 Supporting Member of TMP29 Jun 2020 8:41 p.m. PST

I've had a number of companies levy "Paypal" charges, which IIRC from the Paypal agreement, is supposed to be "verboten", at least in the USA.

Not sure if that is true overseas.

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