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"Outstanijnd service from Northstar" Topic


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Giles the Zog16 Jan 2020 11:49 a.m. PST

Big shout out for Christine at Northstar.

(a) for spotting I had managed to make a duplicate order (nearly £100.00 GBP), and then e-mailing me to check whether I really meant to make a duplicator order

(b) Cancelling and refunding in a day said duplicate order payment

(c) in general keeping me updated on the order's delivery (3 days)

(d) getting the order spot on in contents and when it was going to be delivered.

Short of borrowing GZG's time device, developing telepathy, or delivering goods for free, I can't think of a better customer experience.

Thanks !

Giles the Zog16 Jan 2020 11:51 a.m. PST

Outstanding even….can one of the editors edit the title ?

raylev316 Jan 2020 7:50 p.m. PST

LOL…I thought it might have been Dutch!

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