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"Whose Customs?" Topic

10 Posts

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981 hits since 19 May 2019
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ScoutJock19 May 2019 12:51 p.m. PST

So the last couple orders I've had shipped to me here in Texas from the UK arrived with the packages neatly slit open and everything intact, but wrapped by the USPS once it is in their hands in a sealed plastic bag printed with because we care.

Any idea whose customs is slicing open the packages and then not having the decency to reveal it?

Surprisingly USPS is taking care of the contents as they've lost their share of merch over the years.

Given that orders from Canada arrive untouched I'm guessing UK but who knows.

Personal logo Extra Crispy Sponsoring Member of TMP19 May 2019 1:47 p.m. PST

That is very strange. I have only once ever had a package arrive like that but it was not customs, it got cut in a handling machine. It was wrapped as you describe, and luckily everything was inside.

Personal logo x42brown Supporting Member of TMP19 May 2019 1:52 p.m. PST

I dought UK customs. Security check for air transport perhaps.


ScoutJock19 May 2019 2:24 p.m. PST

Could be but most air freight is just X-rayed.

Thresher01 Supporting Member of TMP19 May 2019 3:36 p.m. PST

UK customs do that, causing delays of a week or more, but they let you know they did it, so my guess is US customs.

Vigilant19 May 2019 5:32 p.m. PST

Highly unlikely to be UK customs as the goods are going out. Most likely candidates are either airport security because the scanners were inconclusive over the contents, or customs at your end to check that what is in the declaration matches what's in the parcel.

GildasFacit Sponsoring Member of TMP21 May 2019 2:31 a.m. PST

If USPS re-wrapped it I think it a reasonable conclusion that it was they who slit the packing. If it was done before they got it and left in that state then the contents would have been lost. It might simply have been damage on a sorting machine, it isn't uncommon.

As noted above, UK customs rarely check outgoing post (unless there is some suspicion) and always label stuff they have opened.

Not sure what the procedure is for US customs but I'd suppose there are required to indicate that they have opened the parcel too.

ScoutJock21 May 2019 10:04 a.m. PST

I doubt it was USPS as the wrapper states we received your package damaged and did our best to prevent further damage.

The packages were shipped by Royal Air Mail, presumably went through EU/UK customs, through US Customs and then to USPS for final delivery.

Not that it matters who is snooping around my packages, it is the cost of doing international commerce. I just wish whoever it is would own up, similar to how TSA does when they open your checked bags, they put a little flyer in there saying it was inspected for my safety….

Tyler326 Supporting Member of TMP26 Jul 2019 6:02 p.m. PST

I have had several packages come to me damaged and rewrapped by USPS. These were shipped from Florida to Mass. and also some from me to Florida. Also had packages go from Florida to San Franciso and then to Mass. Not sure what the hell USPS is doing but is seems to be happening too frequently. And these packages were shipped Priority mail with insurance.

billclo27 Jul 2019 3:21 a.m. PST

Maybe some enterprising employee is looking for good stuff to steal, aka "lose in the mail"? Yeah, I agree that if some .gov drone is opening the mail they ought to at least drop a note in there saying that they did it.

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