| Bede19002 | 19 May 2019 6:01 a.m. PST |
Anyone get anything from Hotz lately? I've got a pending order from March 9 and no sign of it, no communication. |
| Bede19002 | 19 May 2019 6:01 a.m. PST |
Anyone get anything from Hotz lately? I've got a pending order from March 9 and no sign of it, no communication. |
Garryowen  | 19 May 2019 6:17 a.m. PST |
I can't really answer your question, but this subject pops up over and over. It may be one of the most frequent topics on this site. Tom |
| Condottiere | 19 May 2019 8:37 a.m. PST |
I ordered last year. Followed up a couple of times. No response to inquiries and no product. Rip off. |
| HistoriFigs | 19 May 2019 8:38 a.m. PST |
I last heard from Eric in late April.
Sounds like he has had a series of setbacks over the last few months. |
| IronDuke596 | 19 May 2019 9:42 a.m. PST |
Actually, 'he has had a series of set backs over the last few' years. If you do a search you will find many threads on this topic. A great product but he is an unreliable retailer. |
| ScoutJock | 19 May 2019 9:52 a.m. PST |
Yes I'm still waiting on some roads and fields I ordered in early March. Generally my experience is about 3 months from order to shipping. He sent me an email acknowledging my order and said 2-4 weeks so I sent him a reply yesterday saying we're going on 2-4 months. No reply yet. |
| Inconceivable | 19 May 2019 10:43 a.m. PST |
Same experience. Last year made an order, paid thru paypal. Months later made an email request for status, no response. Had to make a claim with paypal to get my money back. |
| BorisTheSpider | 19 May 2019 11:08 a.m. PST |
Am amazed he stays in business |
| CFeicht | 19 May 2019 3:01 p.m. PST |
You might as well flush your money down the toilet. Total black hole of a business. |
| Wargamer Blue | 20 May 2019 6:58 a.m. PST |
This guys whole life has been a series of setbacks. |
| ScoutJock | 20 May 2019 7:25 a.m. PST |
So Eric replied to my email detailing his current life struggles but said he would try to finish and ship my order by next Monday. I appreciate his response and do understand how life gets in the way at times. He should work on communicating with his customers though. |
| Garryowen | 20 May 2019 7:41 a.m. PST |
If he has a sad story to report to his customers, he should just do it as a Word document, save it, then copy and paste it into an email reply to each of his inquiring customers. Doesn't take that much time. An alternative would be to go out of business. Tom |
| coopman | 20 May 2019 7:43 a.m. PST |
I have always gotten my order…eventually. It just takes a lot of patience sometimes. |
| Buckeye AKA Darryl | 13 Jun 2019 4:12 p.m. PST |
Placed my order on April 21st, mat was delivered from Canada to the US today. |
experiments with 3Dprinting tiles.
