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"Army Painter knows how to ship paint brushes!" Topic

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659 hits since 13 Sep 2018
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Baranovich13 Sep 2018 2:57 p.m. PST

Hats off to Army Painter for a recent order that was delivered today.

I'll let the pictures speak for themselves, but the point of my post is to say that this is not overkill packaging. You are buying NEW paint brushes in NEW condition.



A lot of companies and Ebay sellers I'm sure are tempted and do indeed throw paint brushes into a padded envelope, because "most times there's no problem".

Bzzzzzzzzzzzt. Wrong answer. Tiny paint brushes are essentially little more than expensive,fragile, thin sticks with bristles attached. The bristles have to be impervious to being crushed and the handles have to be impervious to being snapped in half.

A padded envelope by itself does NOT properly prevent either of those elements!

At the very least paint brushes need to be packed for shipment with a corrugated cardboard wrap that completely surrounds the brushes. However, an inner padded envelope inside an outer corrugated box is really the correct and best way to do it.

Sellers/vendors – Remember, I as the customer am MUCH more likely to order from you again if I see that you genuinely care about coming as close to possible to guaranteeing that new products get to me in new condition, which is the condition that I paid for. I'm not paying for "well it got there and it was only slightly scuffed or bent."

Please pack paint brushes in a true protective outer container, not merely a padded piece of manila folder!

JimDuncanUK13 Sep 2018 4:08 p.m. PST

I've never bought a paintbrush in the last 50 years without a plastic covering sleeve.

But then I only buy from a shop or a trader at a show.

Baranovich13 Sep 2018 4:47 p.m. PST

Indeed…these had everything. Plastic covers over the bristles, and the packaging that you saw in the pictures.

This is actually the first in my life I ever bought brushes online. I really like the way Army Painter brushes keep their point, and the closest hobby store is about 35 minutes away and Iwouldn't be going there for a while. So I thought I'd give a shot of having some shipped to me.

Took a chance to see how they would ship their brushes.

I was delightfully surprised!

Personal logo COL Scott ret Supporting Member of TMP13 Sep 2018 9:53 p.m. PST

I work in the shipping industry, and used to kid my Aunt about how she packaged the gifts she sent – not any more.

Bottom line unless you are hand carrying them there is no such thing as over-packed. That is for any product, your package will share a conveyor belt and slide with -- truck tires, boxes with liquid product in an inner package, grandma's cookies, legal documents, crates full of you name it. Don't expect someone to look into a pile of 300 boxes to see yours and pull it out before it is run over.

Garryowen Supporting Member of TMP14 Sep 2018 4:51 a.m. PST

I buy only Winsor & Newton Brushes from Dick Blick online. Each brush not only has a plastic sleeve over the bristles, the ferrule and a bit of the handle. Then each brush is inside a clear plastic tube with a removable cap at each end.

So that is how Winsor & Newton sells them.

Dick Blick then puts them in the box with appropriate packing.

At first I was reluctant to buy them online. I had been buyin W/N brushes at local art supply stores. The stores took them out of the clear plastic tubes and put them in their displays. Even with the sleeves, lots had the points ruined, probably by customers. But I have never had a problem with a brush from Dick Blick.


shirleys painting14 Sep 2018 6:36 p.m. PST

I have found them to be TERRIBLE brushes. And their files are worse.

DanWW228 Sep 2018 10:08 a.m. PST

I got a brush through the post the other day, attached by two elastic bands to a 1"x7" offcut of laminate flooring, then put in a padded envelope. Perfectly safe from damage, and a fraction of the packaging.

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