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"Shout out to Mantic in Canadian Postage issue" Topic


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Comments or corrections?

TodCreasey13 Aug 2018 11:20 a.m. PST

As you may or may not know Mantics terrain crate got shipped UPS from the US and we got majorly nailed for customs fees.

In a very classy move not only did they apologize they gave us store credit for more than what we paid to make up for it.

bsrlee13 Aug 2018 3:29 p.m. PST

That's UPS for you, they will try to skin anyone outside the US for 'fees' and 'services' where the Post Office doesn't charge 'extras'.

Richard Brooks Sponsoring Member of TMP13 Aug 2018 3:37 p.m. PST

Sometimes these "fees" are just a scam by an employee. I receive loads of stock from all over and was "Caught" once and then never again after complaining about the extra fee.

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