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"Frontline Gaming - bait & switch" Topic


9 Posts

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23 Mar 2018 11:05 p.m. PST
by Editor in Chief Bill

  • Removed from Napoleonic Product Reviews board
  • Crossposted to Consumer Affairs board


1,045 hits since 23 Mar 2018
©1994-2018 Bill Armintrout
Comments or corrections?

John Tyson23 Mar 2018 10:35 p.m. PST

I don't generally complain, but to advertise on thing and then deliver another is unacceptable. I do make many orders over the internet and most generally receive products in a timely, as advertised, manner.

I ordered from Frontline Gaming (FLG) their Ocean 1 gaming mat. On their website, FLG advertised the Ocean 1 gaming mat as "In Stock" and delivery "5-7 business day." That did not happen. I ordered the mat on 12 March, and the mat was not delivered to FedEx until 23 March. Now FedEx is telling me the delivery will be on 30 March. Hardly 5-7 business days delivery.

I have notified through the FLG "review this product" on their website that I posted this thread.

link

Obviously, since I have not received the mat yet, I cannot report on the quality of the mat.

End of rant. Thank you for listening.

John

bsrlee24 Mar 2018 3:06 a.m. PST

S.O.P. for Amazon. In stock, ships within 24 hours but actually ships a week or two later.

TheKing30 Supporting Member of TMP24 Mar 2018 6:19 a.m. PST

S.O.P. for Amazon. In stock, ships within 24 hours but actually ships a week or two later.

One of the main reasons I drastically cut down my purchasing from Amazon.

Redblack24 Mar 2018 7:16 a.m. PST

Everytie Amazon ships late I contact their Customer service and complain It does not solve the problem but I end up getting an additional month to my Prime Membership

The problem with Amazon is that the product you want may not be available in the distribution centre that serves your area That is not shown in the original listing. Amazon needs the extra time to get it from the Centre of origin yo your area generally putting it outside of b normal delivery items This is particularly true for specialty items like gamimg stuff.

bobspruster24 Mar 2018 8:01 a.m. PST

I've never had a problem with Amazon, but some of their sellers seem to be in glacier movement mode.

Personal logo Doctor X Supporting Member of TMP24 Mar 2018 11:10 a.m. PST

No problem with Amazon and we order a lot of stuff. There are some of the third party suppliers though that can suck but you can usually see that ahead of time and plan accordingly.

Dynaman878925 Mar 2018 1:57 p.m. PST

I have had a few things over the years not ship in the prime window. More often I have seen things listed as prime that are NOT prime when I get to the shipment page, still says prime but it is prime something or other – if the shipping will be too long I delete them from the cart then and there.

Capt Flash10 Apr 2018 10:02 p.m. PST

bsrlee- never once have I had a problem with Amazon's delivery service.
Nor with the Warstore, Nobleknight games, DHL, and only once with Okd Glory…

The Angry Piper Supporting Member of TMP17 Apr 2018 9:01 a.m. PST

Am I missing something? The OP's post was about Frontline Games. Why is Amazon involved in this at all?

BTW: I'm not being snarky, I'm genuinely puzzled by how this thread turned into an Amazon complaint. The OP's link goes to Frontline's website, not Amazon…

So am I missing something?

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