"JTFM delivering?" Topic
10 Posts
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| repaint | 27 Jan 2018 7:25 p.m. PST |
Placed an order in October, still haven't received anything. Contacted them 3 times already, it's being sent "next week". I am ok to support small companies and all but somehow I'd like to know if I have to write off the order or still cling to shreds of hope… So, do they deliver? |
| Dynaman8789 | 27 Jan 2018 7:40 p.m. PST |
I would put in a complaint with your Credit Card company. If they deliver that is great, if not you are covered. I think there is a 3 month (90 day?) time frame for such complaints, might be more, might be less. I always file them if I don't have a shipping notice within a month – that is more than long enough to have my money. |
| jdginaz | 27 Jan 2018 10:41 p.m. PST |
That seems to be SOP or JTFM. for My last order took 6 months with at least three emails where He claimed to have sent my order before I actually got my order. Nice models but the worse customer service ever. My order was only two vehicles so not like it would have taken long to cast. |
| Vigilant | 28 Jan 2018 4:47 a.m. PST |
Notoriously slow supplier but usually does supply in the end from what I have heard from customers here in the UK. |
 miniMo  | 28 Jan 2018 9:58 a.m. PST |
Bought from him before, delivery is always several times long overdue. He's overstretched filling big commercial orders. It always came through eventually. |
| repaint | 28 Jan 2018 10:19 p.m. PST |
bah, that's a pity. I really would like to support the smaller guys, but somehow it is slightly beyond the reasonable. I will wait a bit more and send a friendly reminder again. Just wish that the supply could match the offering :( |
| TodCreasey | 29 Jan 2018 4:33 a.m. PST |
I know he has been having issues with supply of raw materials of late and has been working hard through the backlog. |
| Thomas Nissvik | 29 Jan 2018 6:13 a.m. PST |
My experience too. Lovely product, but make sure you buy it from a reseller who has it in stock. |
| miniMo | 29 Jan 2018 8:24 a.m. PST |
Tod, 'of late' issues are irrelevent, fulfillment times have been this way for several years now. Nice kits, if you're willing to wait have a year or so to get them. |
| repaint | 21 Mar 2018 2:07 a.m. PST |
Eventually got my stuff. Very nice. Just took a few months… |
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