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"JTFM delivering?" Topic

10 Posts

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778 hits since 27 Jan 2018
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repaint27 Jan 2018 8:25 p.m. PST

Placed an order in October, still haven't received anything.

Contacted them 3 times already, it's being sent "next week".

I am ok to support small companies and all but somehow I'd like to know if I have to write off the order or still cling to shreds of hope…

So, do they deliver?

Dynaman878927 Jan 2018 8:40 p.m. PST

I would put in a complaint with your Credit Card company. If they deliver that is great, if not you are covered. I think there is a 3 month (90 day?) time frame for such complaints, might be more, might be less. I always file them if I don't have a shipping notice within a month – that is more than long enough to have my money.

jdginaz27 Jan 2018 11:41 p.m. PST

That seems to be SOP or JTFM. for My last order took 6 months with at least three emails where He claimed to have sent my order before I actually got my order.

Nice models but the worse customer service ever.

My order was only two vehicles so not like it would have taken long to cast.

Vigilant28 Jan 2018 5:47 a.m. PST

Notoriously slow supplier but usually does supply in the end from what I have heard from customers here in the UK.

Personal logo miniMo Supporting Member of TMP28 Jan 2018 10:58 a.m. PST

Bought from him before, delivery is always several times long overdue. He's overstretched filling big commercial orders. It always came through eventually.

repaint28 Jan 2018 11:19 p.m. PST

bah, that's a pity. I really would like to support the smaller guys, but somehow it is slightly beyond the reasonable.

I will wait a bit more and send a friendly reminder again. Just wish that the supply could match the offering :(

TodCreasey Supporting Member of TMP29 Jan 2018 5:33 a.m. PST

I know he has been having issues with supply of raw materials of late and has been working hard through the backlog.

Thomas Nissvik Inactive Member29 Jan 2018 7:13 a.m. PST

My experience too. Lovely product, but make sure you buy it from a reseller who has it in stock.

Personal logo miniMo Supporting Member of TMP29 Jan 2018 9:24 a.m. PST

Tod, 'of late' issues are irrelevent, fulfillment times have been this way for several years now.

Nice kits, if you're willing to wait have a year or so to get them.

repaint21 Mar 2018 3:07 a.m. PST

Eventually got my stuff. Very nice. Just took a few months…

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