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"Minairons website status update" Topic

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724 hits since 14 Jun 2017
©1994-2018 Bill Armintrout
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Personal logo Lluis of Minairons Sponsoring Member of TMP14 Jun 2017 2:00 p.m. PST

Well, not everything has been fixed yet, but at least I can confirm you now that our website is able to take and process orders normally again.

Website was hacked last weekend in a quite odd, insidious way: all product pages were masked so as not to be accessible from their respective category/subcategory listings. That is, website was apparently normal to a first sight, provided the user was just browsing through the various folders and sub-folders hosted in it. All them showed normally.

screen 1

However, if user wished to check in detail one precise item before purchasing (red arrow on picture above), in order to watch sample pictures, or to learn kit composition, or to read some historic briefing on the real thing, the website link unfailingly failed as if that product page didn't exist anymore (404 message below).

screen 2

As said, the good thing is that if user dispenses with accessing product pages, he/she can still add items to his/her cart from the respective category/subcategory page (green arrow on picture below). I mean, a full cart filling up and checking out process can still be performed normally in our website, despite individual product pages keep being unaccessible still.

screen 3

I understand these explanations are going to be little help to first time users, who'd be logically willing to watch what kind of stuff we're selling prior to decide; but regular customers who already know our products high quality can be confident their orders will be taken and processed undisturbed.

A technical team is currently working hard to fix the problem; as soon as website functionalities are fully restored, I'll let you know.

Apologies for eventual inconveniences,

martin goddard Sponsoring Member of TMP14 Jun 2017 2:37 p.m. PST

Glad you have it back!

John Thomas814 Jun 2017 3:33 p.m. PST

Good job, that's a lot of work.

Personal logo jhancock Supporting Member of TMP14 Jun 2017 7:26 p.m. PST

Intentional hack? Ransomware? Keep your chin up, Luis!

Personal logo Lluis of Minairons Sponsoring Member of TMP27 Jun 2017 4:08 a.m. PST

Minairons Website fully restored.

I'm still awaiting a complete report from the team who've been working on it; anyway, according to a talk with them I held yesterday, only website's 'friendly URL' creation tool was affected (thus masking product pages URLs, as if these latter didn't exist anymore).

They were skeptic whether this odd malfunction had been caused by any eventual hacking (not so I am), but the good news is that database itself is intact.


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