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"Warlord Games Delivery Times To USA" Topic


21 Posts

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523 hits since 4 Mar 2017
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Onomarchos Supporting Member of TMP04 Mar 2017 9:17 a.m. PST

So, I made a large order from Warlord over a month ago. I received a shipping notice on 7 FEB, but have not gotten the order. Do I need to start worrying? Just wondering what others have experienced for delivery times from Warlord.

I have to admit, I will not be ordering direct again, but will stay with The War Store.

Mark

Personal logo Private Matter Supporting Member of TMP04 Mar 2017 9:30 a.m. PST

I received my shipping notice on January 30th and still have not received my order. When I contacted them (since I always get orders from the UK with ten days) I received a reply asking me to give it until March 10th and then check with my local post office before contacting them back. So far I'm not impressed.

Personal logo general btsherman Supporting Member of TMP04 Mar 2017 10:15 a.m. PST

Took about two weeks to get my small order.

Simcoe 200004 Mar 2017 10:16 a.m. PST

Personally never had a problem. It does take time for made to order Bolt Action, but i guess I have been lucky, ten days to 3 weeks for most orders for me.

coryfromMissoula04 Mar 2017 10:36 a.m. PST

I have made 3 orders recently with Warlord. December took 30 some days, January, 29 days, and February (only one figure) 11 days.

redmist112204 Mar 2017 10:37 a.m. PST

That sucks! I've made two orders since the New Year and received them both within 10 days to Arizona.

Did you email them? I always place a note in my order if there will be a delay in shipping to let me know. Another possibility is your stuff was delivered to the wrong mail box…had that happened a few times with our part-time/backfill mail-carrier.

Good luck.

P.

Joes Shop Supporting Member of TMP04 Mar 2017 10:48 a.m. PST

I order frequently and average wait time is 2 – 3 weeks (Western MA).

Personal logo Coyotepunc and Hatshepsuut Supporting Member of TMP04 Mar 2017 10:57 a.m. PST

I did a small order and had it within a week.

Disco Joe04 Mar 2017 12:40 p.m. PST

For me it was 1 to 2 weeks on a small order.

Onomarchos Supporting Member of TMP04 Mar 2017 1:49 p.m. PST

I did email them, but so far have only gotten an automated reply. The issue seems to be that this is a large order. Interestingly, I made a small order a week after the first large order and received it a week ago.

Seems like large orders are a problem, so I will just stay with The War Store in the future. In this day and age, a month or more to the USA from the UK is not acceptable.

Mark

Mister Tibbles04 Mar 2017 2:07 p.m. PST

A large order might cause it to sit in customs for inspection.

Extrabio1947 Supporting Member of TMP04 Mar 2017 2:30 p.m. PST

I ordered two boxes of Hexon terrain from Kallistra (the shipping box was about 1'x1'x3') and it arrived about 10 days after my order was placed.

If you order was truly shipped on February 7, it must have gone by tramp steamer with a stop or two along the way.

Personal logo sillypoint Supporting Member of TMP04 Mar 2017 2:43 p.m. PST

Ordered 15 Feb, Got notified. Received in Australia about a week ago. Took advantage of their postage free worldwide offer. 👍👍👍

Personal logo Don Manser Sponsoring Member of TMP05 Mar 2017 5:37 a.m. PST

From what I've experienced in the last few months everything from Europe to the U.S. is taking at least an extra week, sometimes two. I wouldn't worry.

jowady05 Mar 2017 7:18 p.m. PST

I have been told that often the problem with ordering from overseas to the US is a hold up at US Customs.

XRaysVision06 Mar 2017 5:42 a.m. PST

10 days for each of my all-too-frequent orders.

Thomas O06 Mar 2017 7:38 a.m. PST

10 – 14 days for each of my last two smallish orders from Warlord.

Personal logo Tacitus Supporting Member of TMP06 Mar 2017 3:37 p.m. PST

They're usually pretty quick. I'm in SoCal, so maybe it's easier in a major hub. I am amazed how quickly and safely things get here from the UK.

Judge Doug15 Mar 2017 11:15 a.m. PST

There's a huge backlog at US Customs and everything that is over a couple pounds or has a dimension greater than 12" is automatically flagged to be "inspected" (aka, used to prop up some employee's feet for a week or so)

Personal logo Private Matter Supporting Member of TMP18 Mar 2017 5:16 a.m. PST

As I posted on this thread previously regarding an order from Warlord, I felt it appropriate that I give an update. As of March 10th, my order had still not arrived so I contacted Warlord via an email as per their instructions. They have stated they are sending out a replacement order to their credit. Hopefully that will arrive safely.

On a side note, I placed an order with Bad Squiddo Games in the UK about two weeks ago and received it in 8 calendar days.

Personal logo Private Matter Supporting Member of TMP23 Mar 2017 6:00 p.m. PST

I wanted to follow up and say that I received a replacement package from Warlord games today. I will give them two thumbs up for customer service on a lost order.

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