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"Lost Battalion/FAA" Topic


5 Posts

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Blacky75016 Feb 2017 5:18 a.m. PST

Anyone know if they are still going, placed an order on 28/1/17, haven't heard a thing, sent an email on Tuesday via the contact us link on the FAA page but not had a reply to that either so are they still trading?

alexjones16 Feb 2017 5:21 a.m. PST

FAA are definitely still trading, I have made a few orders with no problems.

It took a few weeks for the order to arrive in the UK so I wouldn't worry too much.

Blacky75016 Feb 2017 5:34 a.m. PST

Fair enough but surely you don't leave a customers email sitting for 72 hours with no response?

TunnelRat16 Feb 2017 5:54 a.m. PST

I had similar problems when I ordered from them a couple of years ago. Placed the order & then everything went in to 'radio silence', I chased the order a while later & still got no response. It was only after a strongly worded e-mail about very poor customer service they replied & offered some free figures by way of an apology.

Col Durnford16 Feb 2017 8:56 a.m. PST

Since Baxter sold FAA, it just has not been the same. One of the problems is that Lost Battalions is on one state and FAA is in another.

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