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"Purchasing flats from Germany - excellent service" Topic


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603 hits since 14 Nov 2016
©1994-2017 Bill Armintrout
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Yesthatphil14 Nov 2016 3:13 p.m. PST

My box from Berliner Zinnfiguren arrived this morning. All in good order … good value, reliable and delivered within a week.

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I bought a new 'blank' chariot, some used, painted, Immortals and some vintage Prussians for my display cabinet. So, new, used and antique.

I know BZ's process seems a little clunky and many are still wary of 'overseas' purchases so here's how it has worked for me (and has left me a satisfied customer)

PRICE/AVAILABILITY

Not all flats manufacturers run 'shopping cart' style websites .. BZ do, and plenty of it is in English. Their stuff is often pricey but the place to look is in the Flea Market where bargains can be had. They regularly discount the prices, and I think anything under 1.5 Euro is a good price (especially if the figures are rare and/or painted) my consignment ended up at less than that average including postage. Keep looking and return periodically.

PROCESS

… is clunky compared to the wargame figure market: you buy into the cart and when you check out they send you an acknowledgement and an invoice which you can pay via a paypal link (that's the option I take) … it works fine. The first time I did it my service put the invoice email in the spam folder (which added a delay so first timers need to watch out for this) ..

QUALITY

'Standard painted' is actually quite good

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I'll tart them up a bit but I'm quite happy with this as a basic standard.

DELIVERY

Came by Royal Mail signed-for delivery this morning … as noted, less than a week (I started putting things in the online cart last Tuesday evening) ..

SATISFACTION?

Yes, I'm happy and I hope this mini-guide will help any fellow enthusiasts who find the whole 'buying flats' thing a bit daunting.

As far as I am concerned you can buy with confidence from Berliner Zinnfiguren though, as above, I'd say look for bargains …

Phil

AUXILIAPAL Inactive Member14 Nov 2016 9:48 p.m. PST

Berliner Zinnfiguren is really a very good company that I know more than 40 years, they don't sell only flats but have a huge range of books, uniform plates, round boss figures, etc…

bobspruster15 Nov 2016 2:33 a.m. PST

Those Prussians look great! I'll be in Berlin this May, so will track them down for sure! Thanks for the info!
Bob

tomrommel115 Nov 2016 3:34 a.m. PST

seconded Berliner Zinnfiguren is a really good shop to do business with!

Personal logo Dye4minis Supporting Member of TMP15 Nov 2016 11:15 a.m. PST

For a little hole-in-the-wall sized shop, it sure is packed with really great things! I finally found it earlier this year and spent way too much! I also mail order from them and highly recommend to purchase their wonderfully illustrated catalog! It'll keep you browsing for hours!

Clays Russians09 Dec 2016 9:29 a.m. PST

I have been thinking of trying my hand at some of these

Personal logo Der Alte Fritz Sponsoring Member of TMP18 Dec 2016 11:58 a.m. PST

A very friendly company with excellent customer service – highly recommended.

Jim

Asterix Supporting Member of TMP20 Dec 2016 9:16 a.m. PST

I've been dealing with them for at least nine years. Their acceptance of PayPal is a great help and well as the fact their website has an English version.

BTW: the terrorist attack on the Christmas Market took place a few blocks east of their shop.

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