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"How do I claim USPS insurance?" Topic

6 Posts

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Nick Stern Supporting Member of TMP10 Apr 2016 11:04 a.m. PST

I received a notice of delivery from the USPS on an eBay package delivery on Friday. Apparently someone took the package from my front porch while no one was home. I contacted the seller and he said the shipping included the standard $50 USD insurance. Can anyone tell me whether I or the seller needs to make the insurance claim? Also, since it's a federal offense to steal mail, should I request an investigation by the USPS?

Personal logo Extra Crispy Sponsoring Member of TMP10 Apr 2016 11:29 a.m. PST

The seller has to make the claim. But yes talk to your post master and or local police station. At least fill out a report.

Sadly, a common thing these days is to just follow a UPS/Mail truck and watch for specific kinds of deliveries to steal…

Personal logo ColCampbell Supporting Member of TMP10 Apr 2016 3:58 p.m. PST

Unfortunately that is true. We recently had a pair arrested here in the Jackson, Miss. metro area for doing just that. Several homeowners' video security cameras caught them in the act which led to the arrests. I almost always have my packages sent to my work address, but after June 30 I won't have that option as I'll be RETIRING!!


Personal logo Doctor X Supporting Member of TMP10 Apr 2016 4:04 p.m. PST

Well done on the impending retirement Jim!

Personal logo Extra Crispy Sponsoring Member of TMP11 Apr 2016 4:50 a.m. PST

Shipping to work is a good idea.

I have a friend who has stuff shipped to me (I live in a building with a package room) but mostly because he travels.

Nick Stern Supporting Member of TMP15 Apr 2016 10:40 a.m. PST

Update is that, after checking with the supervisor at my local sorting office and speaking to my postal carrier, it's confirmed that the packages were definitely stolen. I talked to the police and even though it's interfering with the US Mail, it's only a misdemeanor. Bad news is that the automatic $50 USD insurance can only be claimed if the USPS loses or damages your package. Once it's delivered it's your responsibility.

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