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"Excellent Service From Black Tree Design, USA" Topic


11 Posts

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Gone Fishing03 Oct 2015 8:23 p.m. PST

I placed a small order late last week from BTD, USA, which arrived today: fast shipping, beautifully packaged in a metal(!) BTD box, superb product, and even with a nice note thanking me for the order. I'm very impressed and won't hesitate to order from them again. Thank you!

YogiBearMinis Supporting Member of TMP04 Oct 2015 5:04 a.m. PST

I have ordered a half-dozen times from them in last few years and always had good service. They are not super-speedy, but they communicate and partial orders get noted as such and later filled, as opposed to being sloppy and uncommunicative.

NickNorthStar04 Oct 2015 3:56 p.m. PST

I'm sure they fill orders very well, but why are they using our WW2 Artizan Design figures as their Facebook Cover photo?

Nick Eyre
link

Gone Fishing04 Oct 2015 8:31 p.m. PST

I'm not in a position to say, I'm afraid. That's very strange!

NickNorthStar04 Oct 2015 11:58 p.m. PST

Hi Daryl

No, of course. I appreciate that. It's more of an open question to BlackT.

Without hearing from them, it just feels a little bit like bad form right now to not credit us.

Nick

Gone Fishing05 Oct 2015 8:26 a.m. PST

It's certainly eccentric. I hope you hear from them!

Personal logo Mister Tibbles Supporting Member of TMP05 Oct 2015 9:36 a.m. PST

I'm pretty sure those are the old Nick Collier sculpts, with the one in the close foreground being from the 2nd rate sculptor who replaced Nick at BTD. I've painted many of them over the years. You can tell Nick's sculpts by the somewhat odd way the right hand fingers grip the rifle stock. Artizan don't do that.

NickNorthStar05 Oct 2015 10:58 a.m. PST

Sorry Dude, you're wrong. I'm with you on the original NC sculpts, I had them all as well. But we manufacture Artizan Design, I see hundreds of these little fellows every day, there's no mistake.

Look at the rifle, the front one is Nicks, the other two are Mikes.

They are from this pack, SWW025:
link

Personal logo Mister Tibbles Supporting Member of TMP05 Oct 2015 4:20 p.m. PST

Well, Dude, then I would get on the blower and place a call to protect your IP! ;-)

NickNorthStar06 Oct 2015 3:32 a.m. PST

Yep, on it.

SCAdian06 Oct 2015 6:40 p.m. PST

Good luck with that… Let us know how that works out.

I had been trying to get BTD to make good on some miscast minis for a long while and eventually just gave up.
They promised to fix and then never sent replacements or answered another email.

Glad you had good luck with them Daryl, but I'll never deal with them again.

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