"Spectre Miniatures - Contact details?" Topic
8 Posts
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Action Log
01 Jul 2015 3:18 p.m. PST
by Editor in Chief Bill
- Changed title from "Spectre Minatures -Contact details" to "Spectre Miniatures - Contact details?"
01 Jul 2015 3:20 p.m. PST
by Editor in Chief Bill
- Removed from British Wargaming board
- Crossposted to Consumer Affairs board
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| Simon1412008 | 01 Jul 2015 10:02 a.m. PST |
Hi, was wondering if anyone has an address or telephone number for Spectre Miniatures as these detail are not on their website. I am having problems with an order I placed over 2 weeks ago and have still only received part of the order. Despite continued emails to them about the missing packs they have not responded. I accept their website says to wait 28 days but not to have emails replied to is poor. Thanks |
Dr Mathias  | 01 Jul 2015 10:19 a.m. PST |
They're somewhat sketchy on how they're handling communication on their Kickstarter as well. I guess I'd try using Facebook to reach them, if you have it. Most companies seem to respond to that pretty fast- they put the fire out quick when someone makes a complaint publicly :) |
| Jcfrog | 01 Jul 2015 11:01 a.m. PST |
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| Gwydion | 01 Jul 2015 11:16 a.m. PST |
Under the law relating to the UK, and they are a UK based company, they should have a physical geographical address on their website – you might like to tell them they are breaking trading regulations by not doing. |
| Cyrus the Great | 01 Jul 2015 2:31 p.m. PST |
Interesting that I get a KS update the same day promising the rest of my stuff! |
 Editor in Chief Bill  | 01 Jul 2015 3:20 p.m. PST |
If you make contact with them, tell Spectre to pay up what they owe me.  (They haven't replied to my emails in ages…) |
| Spectre Miniatures | 03 Jul 2015 3:22 a.m. PST |
Just been made aware of this thread..
We are a very small company (there are just two of us, and Spectre isn't yet our full time jobs!) so it can take me a little time to reply to emails I am afraid. Bill: I have been emailing you and one of your editors to clarify the invoice but I never get a reply, I am afraid I cannot do much until my questions are answered. |
| Shelby West | 10 Aug 2015 5:20 p.m. PST |
I have sent 4 emails asking about some of the Spectre miniatures range that are not on the website anymore and have not got a response. I was hoping that posting here could get their attention |
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