"AQMF Quality Control Problems" Topic
8 Posts
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| AndrewC | 02 Apr 2015 9:57 a.m. PST |
I was wondering whether anyone else has had the same problems that I have encountered – after a considerable wait I finally received the second part of my order, in a somewhat flimsy box, and found that a number of items were either broken or missing. As usual, communications remain poor, and I have as yet to receive any acknowledgement that the problems identified will be rectified. I have not read of any else have had any problems, and so this may be a one off, but I would be interested to hear if any else has had any problems, and if so how have they managed to get them resolved? Regards, Andrew |
| witteridderludo | 02 Apr 2015 10:36 a.m. PST |
So you had a few broken items? boohoo! I would be so happy with broken items, it would mean I had gotten my shipment… :-) |
| Cyrus the Great | 02 Apr 2015 10:58 a.m. PST |
I had some items missing from the first wave. I dropped them a line and heard back from them within the hour. The missing items were shipped in wave two. |
ScottWashburn  | 02 Apr 2015 11:00 a.m. PST |
I've heard that phone calls get quicker response than e-mails. They've been incredibly busy casting stuff and have fallen behind on answering e-mails, but they are getting caught up now. |
| deleted222222222 | 02 Apr 2015 11:30 a.m. PST |
I have found them a pleasure to deal with, I would agree with Scott that phone calls work best. |
| nazrat | 02 Apr 2015 11:43 a.m. PST |
I have gotten both my boxes and nothing was missing or broken. Good luck with getting your problems taken care of! |
| LoudNinjaGames | 02 Apr 2015 11:55 a.m. PST |
I have also received both my boxes with no issues other than a mix up in mail notifications that had me thinking my order had gone elsewhere. An email to them straightened that up quick and it turned out it was just a mix up in the notification only and not the shipping itself. -Eli |
| DGT123 | 07 Apr 2015 8:19 a.m. PST |
I had a few things missing from Dec shipment and just received an email reply in March. That being said once I got my email reply the missing items were shipped right away. |
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shows how his higher-level Synths turned out.
