"What is going on at 19th Century Miniatures?" Topic
7 Posts
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Light Horseman  | 02 Apr 2015 4:22 a.m. PST |
This manufacturer who produces 15mm Old Glory, Battle Honors, and Rank and File among others has been taking a long time to fill orders of late. I have an outstanding order 2+ months old, and the manufacturer does not respond to email inquiries. |
| Grelber | 02 Apr 2015 4:37 a.m. PST |
I placed an order on January 28, and wrote them a month later. They responded saying that they had held a big sale earlier in the year and were still running behind in getting things out. My figures (one package) showed up in mid-March. Grelber |
| Garryowen | 02 Apr 2015 5:57 a.m. PST |
I'm glad to see Grelber's response. I would have been worried about them otherwise. I have not bought anything recently, but have dealt with them in the past. Always great service and fun guys. I hope they catch up soon. Tom |
| Light Horseman | 02 Apr 2015 9:05 a.m. PST |
Glad to hear it is a matter of business success rather than of failure, and that illness is not involved. Still, it would be nice for the company to answer the mail. |
| YogiBearMinis | 02 Apr 2015 12:52 p.m. PST |
At beginning of the year they posted on website how each week they would run specials celebrating military history events. We have been on January 26 since that date with no updates. |
| goragrad | 02 Apr 2015 6:51 p.m. PST |
Talked to them on the phone last Friday about the status of an add-on from Jan 20 to an order from the end of year sale (did receive the original order that same day although it was missing one of the Gothic cavalry). I had left a voice message at the end of Feb in conjunction with an email (had only emailed on previous attempt) and had gotten a reply Mar 2 that the order was being sent to the casters. Was informed then that the problem was a staffer taking an early vacation. On Fri was informed that delay was due to casting machine breakdown. Said order would be cast Monday. Hopefully it will be here soon… Sad part is that I have a boat load of Assyrian infantry and could use some more chariots to enable me to build some more DBA armies. |
| jefritrout | 03 Apr 2015 10:55 a.m. PST |
I normally place one order a year with them. It was around Christmas this year, and everything went off without a hitch. I usually communicate with them via phone not e-mail, but don't have any problems. |
| goragrad | 13 Apr 2015 11:03 p.m. PST |
Items mentioned in my previous post showed up Friday. Sadly missing two of the 18 cataphract horses I had ordered. The package did have the Lombard cavalryman missing from the previous… Left a message on their answering machine. Will probably call again during business hours to see if I can get an update. |
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