 Tacitus  | 05 Jan 2015 12:44 p.m. PST |
In a spate of dyslexic insomnia, I ordered the wrong book from Two Hour Wargames. I sent an email asking for help. Within hours, got the PDF I wanted, the right book on the way, and the difference refunded. Mind you, this was my fault, not theirs. Outstanding service for an outstanding product. Thank you, Ed at Two Hour Wargames! |
| nnascati | 05 Jan 2015 12:59 p.m. PST |
Great guy, and great company. |
| Cambria5622 | 05 Jan 2015 1:57 p.m. PST |
Totally agree. Ed's a great guy to do business with. |
| tberry7403 | 05 Jan 2015 6:25 p.m. PST |
Ed sets the "customer support bar" high. |
| cosmicbank | 05 Jan 2015 7:20 p.m. PST |
Ed is a great guy and runs a heck of a convention game. |
| Marc33594 | 06 Jan 2015 6:53 a.m. PST |
One of the hobby's true gentlemen! I bought a hard cover copy of the second edition of NUTS awhile back only to find out a new final version was due out shortly. When I wrote Ed to find out what the differences would be he sent me a PDF of the final version free! |
| Garryowen | 06 Jan 2015 8:35 a.m. PST |
Also Ed is very prompt with answering players' questions about the rules sets. This is done on the Two Hour Wargame Forum. He has the patience of Job (sp?), too. Tom |
| Weasel | 06 Jan 2015 9:42 a.m. PST |
Yah, never had a bad experience with Ed. |
John Leahy  | 06 Jan 2015 11:38 a.m. PST |
Ed has his act totally together. He could give seminars on the RIGHT way to run a business! |
| davbenbak | 07 Jan 2015 8:17 a.m. PST |
Yes, I got great email responses from him and I wasn't even technically a customer since it was concerning a free download. A class act to be sure. |
| Amalric | 09 Jan 2015 6:04 a.m. PST |
<Ed is a great guy and runs a heck of a convention game.> What he said! |
