| Novus Design Studio | 16 Nov 2014 12:10 p.m. PST |
We have changed to a new ecommerce provider and redesigned our website. We're kicking off the launch of the new website with our first annual Gamer Appreciation promotion! The Promotion runs November 16 through December 31st-here are the details: US & Canadian retail customers receive free shipping with no order minimum. International retail customers receive free shipping on any order of $200.00 USD or more. The new website has improved functionality and we can now offer US Military customers a 10% discount on all orders and free shipping on net orders of $200.00 USD or more. Please visit our new website here: novusdesign.net and don't forget to check out the new release of 28mm WWII buildings that are perfect for Bolt Action! As always we appreciate your business! |
| Cardinal Ximenez | 16 Nov 2014 12:49 p.m. PST |
Just tried to place an order. The site is adding shipping for an 08062 US ZIP code. Best, Don |
| Novus Design Studio | 16 Nov 2014 1:25 p.m. PST |
Don, we see your order but there's no shipping on it-at least from our vantage point. If for some reason the system charges you shipping we will refund. Please look below where you enter your zip code and you'll see "free shipping". Hope this helps. |
| Cardinal Ximenez | 16 Nov 2014 3:40 p.m. PST |
OK. I'll take a look. Thanks Don |
| Cardinal Ximenez | 16 Nov 2014 3:42 p.m. PST |
Getting a 404 error when I try to add anything to the cart. DM |
| Novus Design Studio | 16 Nov 2014 4:26 p.m. PST |
Don, are you using a mobile phone? |
| Cardinal Ximenez | 16 Nov 2014 4:58 p.m. PST |
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| Novus Design Studio | 16 Nov 2014 5:22 p.m. PST |
Don, we found the problem, it was because one of the DNS servers was pointing to the old web address. The tech could not duplicate the 404 error but we were able to isolate the issue. It should be fully operational in about an hour or so after the system has time to reset. Thanks for your help! |
| Cardinal Ximenez | 16 Nov 2014 7:13 p.m. PST |
Excellent!!! I'll stop by and place the order when I get a chance. Best, Don |
| Cardinal Ximenez | 19 Nov 2014 6:34 p.m. PST |
Order placed. No problems. Thanks for your help. Going to use them for the opening stages of the SCW in Toledo. Best, Don |
| Cardinal Ximenez | 22 Nov 2014 6:14 p.m. PST |
Visited the site to check on my order. The My Account tab was great. It not only showed the status of my order as "Shipped" but also had the USPS tracking link right there. Well done. DM |
adds a tower to his 15mm trainyard.
