"Kudos for Ed of Two Hour Wargames" Topic
8 Posts
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| brass1 | 20 Jul 2014 12:11 p.m. PST |
After years of off-and-on ordering on-line from THW, I finally had a problem getting my PDF of the final version of Nuts! to download, probably caused by my computer rather than anything at Ed's end. Rather than making me go through the order process again, Ed e-mailed me the file. That's the sort of customer service that a couple of other TMP advertisers might want to emulate. LT |
| tberry7403 | 20 Jul 2014 12:14 p.m. PST |
Ed is the poster boy for Customer Service. |
| Izzyfazor | 20 Jul 2014 12:23 p.m. PST |
Ed is just a good guy. Helped me out many times. |
nnascati  | 20 Jul 2014 12:29 p.m. PST |
Ed is definitely one of the good guys. |
| Texas Jack | 20 Jul 2014 12:55 p.m. PST |
I have nothing but good things to say about Ed, he really is a hell of a nice guy. |
| Justin Penwith | 20 Jul 2014 1:11 p.m. PST |
Two thumbs way, way up and an Around-The-World snap for Ed! :) Ed is the epitome of excellent customer service. |
| Buck215 | 20 Jul 2014 4:04 p.m. PST |
I love dealing with the man, he answers his email, his products are superb and reasonably priced, enough good things cannot be said about Ed. Yes, I agree, Ed has the qualities of excellent customer service that other manufacturers should apply to their businesses… - Scott |
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wonders why create different 3D models, if you can create one that can be customized?