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"WarWeb" Topic


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1,172 hits since 2 Sep 2013
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acctingman186903 Sep 2013 5:37 p.m. PST

Most horrible non-responsive service EVER.

How are these folks in business?

Placed an order 3 weeks ago and nothing. No response from 2 emails and no response from a phone call (no one answered and no answering machine).

Worst online retailer EVER!

79thPA Supporting Member of TMP03 Sep 2013 5:56 p.m. PST

They do seem to specialize in being slow.

Personal logo combatpainter Supporting Member of TMP Fezian03 Sep 2013 6:36 p.m. PST

Slow pokes…Don't order there….You are not the only thread like this.

Nick Bowler03 Sep 2013 10:23 p.m. PST

I have ordered multiple times from Warweb, and never had any issues. However, due to US postal increases, I have not ordered anything for a couple of years, so I cant comment on the current situation.

Personal logo Wolfshanza Supporting Member of TMP03 Sep 2013 10:29 p.m. PST

I'm about 4 weeks out on an order. Don't think I'll bother again :( Bit the bullet and bought an old glory army card.

Roderick Robertson Fezian03 Sep 2013 11:03 p.m. PST

I finally got my package after filing a Paypal action. Took nearly 6 weeks. Don't know if I ever would have gotten it if I hadn't file the complaint.

Yesthatphil Inactive Member04 Sep 2013 2:12 a.m. PST

Hmmm … and I thought it was just me (ordering from Europe)

Phil

Joes Shop Supporting Member of TMP04 Sep 2013 3:36 a.m. PST

I've had the same experience and no longer order from them.

YogiBearMinis Supporting Member of TMP04 Sep 2013 3:47 a.m. PST

I have had it take a long time each order, but it always showed up. My guess is that they special order your items when you make your order. I am okay with it as long as I know it will eventually come.

TiberiusAugustus Inactive Member04 Sep 2013 8:47 a.m. PST

I always expect a 4-6 week delay when I order from Warweb. Your order will eventually get there, I've ordered from there multiple times and always got my order.

Inkpaduta Inactive Member04 Sep 2013 9:25 a.m. PST

I order from them when it is something that I want but don't really need right now. You can get figures cheaper on warweb.

coopman04 Sep 2013 3:23 p.m. PST

Sad. They used to be my go-to source.

acctingman186904 Sep 2013 3:34 p.m. PST

Update

I filed my paypal claim Aug 30th and they haven't even responded to that.

Oh well….in 6 days if I don't receive my order I get my money back. Sucks to be them.

Personal logo combatpainter Supporting Member of TMP Fezian04 Sep 2013 5:16 p.m. PST

I ordered a whole lot from them back in the day. They were slow then as well.

Dynaman878905 Sep 2013 3:00 a.m. PST

Warweb is slow, not Hotz Matz slow, but slow. Almost every order I placed came in 3 to 4 weeks after ordering though. If ordering with a credit card (not the paypal option) they do not charge till they ship to you, so that is how I know the order was on the way…

Personal logo Wolfshanza Supporting Member of TMP06 Sep 2013 10:56 a.m. PST

Otay, just got a notice that warweb shipped my order :/ Been 4-5 weeks but at least it's on the way ?

warhound303 Inactive Member23 Sep 2013 8:57 p.m. PST

same problem, sent an email to cancel my order. these people are terrible.

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