"How to get minis from New Wave" Topic

I noticed that many people, including myself, have had problems getting their minis from New Wave. I've been waiting 6 months for a back order. However New Wave has no shortage of minis being posted on E-bay. Several hundred a week of supposedly back ordered minis. Here's a Quandry. If I bid on enough minis to equal the amount owed me, then tell them at checkout that they already have my money just send the minis, does that sound fair? If they don't then I can just leave negative feedback right? Anyway these minis are sold under the handle of Dakkon, check it out you might see your own order being auctioned off.

Are you sure that is the right ebay seller name. I just looked and the account is dead.

DakkonO_O

So, you paid and they never shipped - now you will not pay and they will ship?

Might just work, not much else does!

dakkon0_0 has been filling holes in my collections via eBay with no problems. From what I've read here at TMP I won't even go to New Wave for the images. I just keep the two separate.

(Full disclaimer: I just received an order of 7 auction items from dakkon0_0, all correctly combined in one package and shipped promptly. I bid on them because his eBay feedback is excellent. But I've never ordered from the New Wave site because of the flood of bad experiences reported by others.)

If you're actually serious about bidding and not paying, then no, you certainly would be the one in violation of eBay's rules. Any past dispute between you and New Wave is an entirely separate issue.

I can sympathize with not receiving an order -- it's happened to me a couple of times with dealers who were about to enter bankruptcy, or who were simply just too flaky to bother fulfilling their obligations. But for obvious reasons, eBay can only judge their users based on their behavior in eBay auctions (with possible exceptions for cases in which eBay is contacted directly by law enforcement agents working a case of mail fraud, counterfeiting, etc).

It's also important to note that dakkon0_0 on eBay does not seem to be representing himself as being a representative of New Wave in any way. Yes, the email address includes the words newwave, but that doesn't help your case any.

If you feel that you have been ripped off by anyone then you should continue to pursue your complaint against the company. Last time I checked, US postal inspectors took complaints of mail fraud very seriously and I think they were willing to apply that term to anyone advertising a mail-order business who consistently did not ship the goods.

The discrepancy between people's experiences with New Wave and with dakkon0_0 on eBay are puzzling. It would be interesting to see 'the real New Wave' step forward and attempt to explain things here the way Uniformology did today.

lol, a very amusing idea: i say do it if you don't mind him giving you some negative feedback, do it just for the reason that he's been ripping people off for years.

from what i've heard he's fine to deal with on ebay, no problems. but i'd never put money in his pocket though, i just can't 'keep the two seperate' because i believe his actions are reprehensible. i say quite bluntly i think he runs a shady business and does so deliberately.

i wonder if you can post links under ebay feedback: a link to new wave's better business bureau listing would be some hilarious justice. :)

A quick click over to eBay to double check the feedback of 'dakkon0_0' and I see:

Looks like eBay bidder 'sororitas' already left negative feedback for 'dakkon0_0' regarding one item right before posting this thread here. But only after 'dakkon0_0' had left positive feedback for 'sororitas' last month for paying for 9 items including the one in question.

Did you actually not recieve that one item out of 9?

How do you know this dakkon0_0 has anything to do with New Wave? How did you make the tie in?

That would be entirely unethical. Just think if everybody who had bought from him decided to bid on auctions and then not pay.

That would be particularly bad if a lot of people did that AND did so under e-bay accounts that they had just generated.

Same thing goes for bidding with the fella and then posting negative feedback (not in retribution for e-bay transactions but for New Wave back-orders/orders that allegedly they never intend to ship).

You know it would cost New Wave listing fees for each of those auctions. And if they accrued a bunch of bogus negative feedback, they might have to start all over again with a new account---which would be just as vulnerable.

Bidders doing stuff like that could get possibly kicked off e-bay or have other troubles. Definitely not a good idea.

Unethical? Under the canons of what profession?

WarWizard

"How do you know this dakkon0_0 has anything to do with New Wave? How did you make the tie in?"

eMail similarities and the last name "Doust."

It is true that Dakkon is somehow conected to new wave.
I have had nothing but great dealings from him on ebay and great response to my emails too..Never dealt with New wave based on the complaints I have read here..

But you arent just going to be screwing Dakkon by doing something like this,you will also be screwing me and everyone else that has had good dealings with him.

I dont understand it myself how the owner of New wave could let such a promising company have so many problems..Maybe this is why he is selling on ebay now..There is only one person that knows why New wave has the problems that it does ,so who knows if it isnt from bad management,irresponsible employees,or just not having the resources to back such a company.

And the word I got from Dakkon about his ebay auctions were that they were stock that was not moving..I believe him on that because for over the past few months he has been listing the same items every week..He is just now starting auctions of items that are newer.

I think if you have had problems with New wave that you should try emailing Dakkon and see if he can set things right..

War Wizard - The fact that both of them are in Alpharetta, GA, also helps make the connection.

The problem with New Wave is that they list stuff on the site that is not in stock. So people don't get their stuff right away because NW is trying to get it from the vendors.

On ebay however it's likely that David, on his personal account, is using it to get rid of stuff he actually has on hand. That may be why you see such a difference.

It has nothing to do with professional ethics. It simply has to do with right and wrong, as in two wrongs don't make a right.

[It would be interesting to see 'the real New Wave' step forward and attempt to explain things here the way Uniformology did today.]

I doubt it'll ever happen. New Wave has stiffed TMP for a few hundred dollars worth of advertising - at first I got their usual excuse about a dying relative, then they finally told me that wouldn't pay because they don't like being "attacked" on the Consumer Affairs board.

Oooh, that's smooth. Like we needed more reasons not to order from them.

Well I was not aware that IKORE minis was a hard to stock item, though I waited 6 months, also noticed that he had many IKORE for auction. And those of us that continue to buy his auctions are only spreading the plague and making it easier for him to stay in business. The bad feedback I gave him was indeed legitimate, as he pays about as much attention to his ebay e-mails as he does to hi web site e-mails.

Let me see.

New Wave rips off its customers.

The customers say bad things about them on The Miniatures Page.

New Wave refuses to pay for advertising on the MIniatures Page because their customers think they are deadbeats and crooks.

It looks like they just proved the point.

Silly me. When I first got into BloodBowl, I ordered a LOT of things from them. Everything was in stock. Good prices. Then I started to hear the Bad Things about them. When I saw that they had the Bobby Jackson Pirate Babe, I ordered her, and threw in the new Blood Bowl rules to make shipping. Guess what. I should have listened. I am still waiting for the rules, despite calling and emailing. Like I said, I should have listened.

My suggestion here is that Mr. Doust may well be providing even more evidence against himself for fraud. If items are showing up on eBay that anyone here have paid for and have not received through New Wave, that is a STRONG indication that Mr. Doust is 'double dipping'. If these eBay items are simply 'stock' which hasn't moved and there are outstanding New Wave orders for these same items ( which have already been paid for by the customer ) , then there is some obvious fraud going on.

I've said it before, I feel that we should not suffer this kind of cancer within our hobby community. I strongly suggest that anyone who has experienced these types of problems with New Wave take the appropriate actions.

Contact the BBB in his area:

atlanta.bbb.org

File a complaint with the USPS and file charges of mail fraud either locally or through the below site:

usps.com/websites/depart

/inspect/fraud/welcome.htm

( Sorry, you will have to cut and paste the above link )

File a complaint with the FBI Internet Fraud Complaint Center:

www1.ifccfbi.gov/index.asp

Contact the Georgia State Attorney General's Office:

state.ga.us/ago

The above site has other links for reporting fraud.

Sure, most of these thefts are 'little thefts' which are very difficult to get action on individually. However, if a pattern can be established as a result of multiple complaints, particularly to enforcement agencies, something might get done. This is less about individuals getting their personal issues resolved than it is about getting a bad merchant to either fly right or get out of our hobby community.

Well i'm glad I'm not the only one. My method that worked was to call them every morning until I got a person on the phone and had a list of alternates ready. I told them to just send me figs from this list until all the money you charged is used up. Never again!