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POLL: Should Businesses Make It Easy?

408 votes were cast.

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LeonAdler Sponsoring Member of TMP writes:

Well paypal is very convenient for both sides of the equation it seems to me. I still have a few customers that use their cards via phone ( as much for the chat as anything lol).
For the trader no paperwork, though paperwork trail is there, fees are roughly the same as CC accounts.
If it wasnt for a few tele customers and Trade shows I'd ditch the very very expensive CC terminal I have.
As for the cart business, odd that comes up often, its 'easy' etc it also means abstracting the p&p charges ( unless you have a very sophisticated one or a fairly simple product line).
I find an email asking for 20 of this and 10 of that etc darn quicker than any cart system plus I know what Im ordering as its a concious effort. Im terrible with Amazon makes it to easy……………lol

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yes - companies should make it easy
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no - companies should not make it easy
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no opinion
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VicCina Supporting Member of TMP asks...

I have noticed that there are few miniature companies out there that still require you to FAX or email in an order to them. For example: Navwar and Scale Specialties still require a faxed order or sending them an email with your CC info. Since setting up a PayPal account is easy to setup and it doesn't have to link to the site (just email them an order and they send you a PayPal receipt for payment).

Would the practice of emailing or faxing your CC info to them stop you from buying their miniatures? Should companies make it easier for you to order from them?