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"First Day Back at College (online), grrrrrr...." Topic


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Personal logo Murphy Sponsoring Member of TMP27 Oct 2009 6:09 p.m. PST

Okay so today is my first day back at College. I'm doing the online courses for my BA with Ashford.
Right now if I had to do a one day evaluation rating of them, I would give them a "3"…
Here's why.
1: They seem to be able NOT to grasp the idea that the rest of the country is not on "California Time". I keep having to say OVER AND OVER again, that "Eastern time zone…3 hours ahead…remember?"
2: Their technical support help desk doesn't, and can't, help or support. I had a problem with uploading a student guide today, and after telling the tech THREE TIMES what the problem was, (because he kept thinking it was the discussion board even though I told him that it wasn't), he finally suggested for me to clear browser history, cookies, etc…and restart browser (which I knew wouldn't fix the problem…I've been tech support too)…and then when it didn't work, his suggestion was for me uninstall internet explorer and install an alternate browser such as firefox!
I ended up using my digital camera to take a photo of the screen (because it wouldn't print screen/copy, etc…) and sending it to my course advisor for her to see.
3: My current course advisor is good, and fun, and I will only have for four more weeks. Then I get "Erica". My first call with Erica today was stressful, and she couldn't figure out the issue with the screen either, as she "wasn't technical with computer stuff". So I discussed the issue of my courses that I am scheduled for, and she tried to talk me into taking the US Constitution course…No dice…I've had to take it twice in two different colleges already and I refuse to take it a third time. So she relented on that. Yes my transcripts will prove it.

But I finally found out what I wanted to do simply by fiddling around on the discussion board and learning by trial and error…Here's hoping I get it right.
There's about four dozen folks so far in my online class. Most of the people seem to be working on Criminal Justice Degrees, with the second big one being in Childhood Development/Elementary Education. One guy is working on a degree in Homeland Defense and Security, and another guy is working on his degree "so he and his wife can start a business flipping houses"…
I didn't want to discuss the current economic situation with him…

I'll keep y'all informed as to how this is turning out.

All I keep saying is…"one day closer to my degree"….

kyoteblue27 Oct 2009 7:38 p.m. PST

Stay strong Murphy !!!

Jana Wang28 Oct 2009 8:34 a.m. PST

What are you getting that BA in?

napthyme28 Oct 2009 11:09 a.m. PST

Hmmm…

Get compressed air horn.
call customer support again…

hello I can't seem to "honk" your system keeps "honk" I've tried "honk" and "honk" and "honk" but nothing seems to work. So what are you going to do about it???

When they reply "honk" again and hang up…

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