| adub74 | 08 Sep 2009 3:02 p.m. PST |
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| kyoteblue | 08 Sep 2009 3:06 p.m. PST |
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| Neotacha | 08 Sep 2009 3:14 p.m. PST |
Nope. Sometimes the customer is a whiny, spoiled jerk who is trying to get something for nothing. I'd guess the better ratio is half the time the customer is right, and the other the retailer/service provider is right. |
| GoodBye | 08 Sep 2009 3:29 p.m. PST |
No, sometimes the customer needs to be sent to their room without dinner! |
| Cosmic Reset | 08 Sep 2009 3:54 p.m. PST |
Then why was he trying to return a remote control airplane that we didn't sell? |
| Cincinnatus | 08 Sep 2009 4:13 p.m. PST |
Depends on the customer. A profitable one is always right. One that you have to scratch to make any money on is probably not only wrong but better off with your competitor. |
 Doctor X  | 08 Sep 2009 5:21 p.m. PST |
Not always.
Not every customer is one worth having either.
Some are worth inflicting on your competition. |
 John the OFM | 08 Sep 2009 6:23 p.m. PST |
When I was in retail, it was as a Security Manager. My customers were shoplifters, so they were not always right.
However, I may be a bit prejudiced. |
| Greyalexis | 08 Sep 2009 6:53 p.m. PST |
I worked at one tech job, and after a caller asked/demanded the impossible, I would say, this aint burger king and you cant have it your own way. Its a good thing I am a tech and not a salesman |
| Brent27511 | 08 Sep 2009 8:01 p.m. PST |
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 Gungnir | 08 Sep 2009 11:22 p.m. PST |
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| nycjadie | 09 Sep 2009 2:21 a.m. PST |
"Sometimes the customer is a whiny, spoiled jerk who is trying to get something for nothing." Neotacha is the winner! |
| Photonred | 09 Sep 2009 4:20 a.m. PST |
I was told once that the customer may not always be right but they are always the customer. |
| adub74 | 09 Sep 2009 7:39 a.m. PST |
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 Parzival | 09 Sep 2009 7:55 a.m. PST |
I was told once that the customer may not always be right but they are always the customer. I have a friend who says that all the time. |
| Parzival | 09 Sep 2009 7:57 a.m. PST |
Then why was he trying to return a remote control airplane that we didn't sell? In that circumstance, he's not a customer— he's a crook, or he's confused. Assume the latter until you can determine the former. |
| GypsyComet | 09 Sep 2009 8:16 a.m. PST |
The customer is always right, but not everyone who walks through your door is a customer. |
 Murphy  | 09 Sep 2009 6:33 p.m. PST |
I work in tech support…what do YOU think? |
| quidveritas | 10 Sep 2009 1:39 a.m. PST |
That is the joy of owning your own business. You get to pick and choose your 'customers'. mjc |
discovers a better way to fill in hollow plastic bases.
