"Is it time to give Negative Feeback?" Topic

OK – bid and won a rather hotly contested item. Package arrives only to find out it's the wrong item. Not even close. My inquiries & emails aren't answered. Paid with my CC, so I start the PayPal Dispute and keep emailing. I even request information to call this Seller. Get him on the phone and he tells me he doesn't have the item anymore – He sold it a month or so ago. (??) After that – I get a refund. (magic how that happens)

Now I need to send the item back. Having opened it, I have to pay. (I sent it back in the same box: Priority with Delivery Confirmation.) I'd like to be refunded for the return Postage please. Seller emails me saying he did refund me. I check my PayPal account. Yes for the purchase but not for the return. Can I have my $$?

So far…. silence like before.

FEEDback! I mean FEEDback! *mutter mutter grumble grumble*

IMO, postage is just the cost of doing business.

I'd just absorb it and forget it.

HOWEVER, the dealer's making you chase him/her/them to correct the error is reason enough for at least a neutral

put a dead mouse in the package before sealing it up and returning it.

RavenscraftCybernetics

---put a dead mouse in the package before sealing it up and returning it.---

Prawns (Shrimp)?

Cheers,

Pro …

Dentatus

Just don't post it until he sends you money for postage!

Or send it collect?

Cheers,

Pro …

Indeed he did send you the wrong item – so accidently send him back an incorrect item… It could happen! You are a busy ebuyer after all!

Keep the item until he sends you the money. Then send him the wrong item. Then don't answer any e-mails from him. When he calls, you say your Spam filter must have gotten his e-mails. Then wait a few months, if you calls you again claim illness or a death in the family. When I was a seller I had two buyers claim deaths in the family on the same day, for the reason they have not taken two minutes to send a paypal payment. Anyway when you send him the wrong item it should be something he cannot sell in e-bay like dirty underwear. :) Good luck and have fun.

……………..Doug

"Indeed he did send you the wrong item – so accidently send him back an incorrect item… It could happen! You are a busy ebuyer after all!"

I like this, he can send it back after all, paying the postage of course.

Politely inform him that you cannot ship the item to him until he pays the postage – and that he pays you via a cashier's check or money order – NO PAYPAL OR CREDIT CARD – as you don't want him to then dispute it with you. When that happens – then ship it to him.

He breached the agreement – shipping the wrong product – and then informing you he sold it to someone else! So, inconvenience him to the Nth degree. Make him pay for return shipping up front or he doesn't get it.

Oh, and I would definitely leave a negative feedback – regardless – when you bid on something and win it – you should get it – anything less is bait and switch or FRAUD. Best of luck Dentatus!

Why is everyone suggesting he keep the item when he clearly says he has sent it back already in the op?

"(I sent it back in the same box: Priority with Delivery Confirmation.)"

Artemis, knock it off with the details, would ya!

Thanks for the advice everyone. Trusting soul that I am – I already sent the item back to him.

The suspicion of 'bait & switch' irks me a bit – as does what looked a tad like schilling in the bid history. Either way, I'm glad this transaction is coming to a conclusion.

Yet another reason to avoid eBay…

And give the negative feedback and the reason why

I've often heard from friends that frozen dog poo is the answer.

Put dog poo in a frezer bag, put in freezer, after frozen quickly wrap and post.

Apparently it de-frosts on the journey arriving fresh and rather smelly.

Frozen dog poo? Remind me never to get anything from you guys…

Got my own horror story; won a bunch of items off a guy back on Jan 15th; after agreeing with him a delay I paid on Jan 24th. I still have not received the items; after emailing and emailing I finally got a reply saying that he would mail them out the next day; another ten days of no emails or replies and I send a fairly mad email saying I am about to begin the refund process unless I get something back; either the items or a refund. Get a short but sweet email saying "Gee I hope when your mom dies you get bugged about a few dollars on ebay"!!

To begin with that made me feel a little bad, then I thought about it some more and actually got mad – if he had sent the fricking things when I paid or within a week afterwards we wouldn't be in this situation! Now it's over a month since I paid and almost six weeks since the auction ended. I'm giving him until Friday then starting the complaints procedure, although I might as well start it now as I'm very doubtful I'll hear anything by then.

Some people, the mind boggles, it really does.

Most of my Ebay transactions are as a seller.

When I make a shipping error, and I have several times, I wouldn't even think of making the custromer pay for my mistake. It was my fault, I take the responsibility, and I pay up. I'd expect the same so that's the way I treat my customers.

Still waiting on the return postage refund. I left a Neutral Feedback. I might never see my $$ now, but whatever. Time to move on.