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Foundry Reacts to Data Theft


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kryton writes:

I think what annoys me is that if there is a theft of data companies are not legally under any obligation to release the information. It just Bleeped textes me off that my name, address, and info. was put out to the web somewhere when all I did was purchase product from a company. I see it as confidential information that was leaked.

The question is we know how many folks had there information posted? Seriously how much data is that? 200kb 1,000kb 5,000kb tops? The problem is once you start digging a hole the hole goes deeper and deeper? Who's to say they didn't get everyone's information for that period? Once you have a compromise how deep does the compromise go?


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Matt Fletcher of Foundry writes:

For your information, our immediate reaction has been to inform the HiTech Police unit in the U.K. who are currently investigating. Quite how much power the recently formed HiTech Police Unit in the U.K. has over international sites we don't know, but we are pleasantly cheered by their very positive attitude in trying to sort the matter out.

We have also contacted Verio and have asked them to investigate the matter, and have placed an immediate complaint to the webmaster of Geocities asking the webmaster to forward to the police all of the details they have about the owner of that particular part of their site.

We are also making our own internal enquiries - and have to honestly admit to being a little hampered by the fact that the personnel responsible for the website at the time are no longer with us - but rest assured, we will thoroughly go through the computer logs between 2002 and 2004 to try to discover if, and how, there was a possibility of any breach of security.

It is no consolation I know, but as these orders are more than four years old, there is a high probability that the credit cards have expired by now and are no longer usable.

Foundry uses VeriSign Secure Socket Layer encryption

As for the current situation, anyone looking at our current website will see that its transactions are protected by the Verisign Secure Socket Layer encryption system, and has been so for many years.

Verisign, as I am sure you know, is one of the longest established companies in this field and is renowned for, and stakes its name on, the security of its encryption system.

Our web-hosting service has always been Verio - one of the largest and reputable hosting companies around – a company that prides itself on its expertise and the security of its systems. The main reason why it was chosen.

VeriSign seal on Foundry website

Needless to say, we believe that our site is fully secure; it is hosted and operated by one of the best web-hosting companies in the world, and secured by one of the best encryption systems in the world – we really do not see what else we can do to make it more secure for credit card transactions.

We hope the above has demonstrated how serious we take this matter, and trust that our reaction and consequent action will allay any fears.

TMP members who have any concerns, please contact us directly.