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Warlord Games HQ recently moved location. Now that we're settling in, we've had time to re-evaluate our services, and as such, have updated our shipping and delivery services to reflect the changes we've made. Below we've listed the most impactful of these changes.
Changes to Shipping Services
We no longer offer Royal Mail as a standard service to destinations outside the U.K. This option can no longer be selected at store check-out. We now exclusively use a UPS courier service. This has two major advantages:
Firstly, it has allowed us to lower the threshold for free courier shipping in for most destinations. For example, the minimum spend to qualify for free courier shipping in the United States is now much lower than before, at $80.00 USD.
Secondly, all parcels sent this way will be delivered far quicker, and have the added benefit of being tracked.
Customers in the European Union
We now offer a DDP (Delivery Duties Paid) service for our customers in E.U. 27 destinations, meaning that no duties or handling fees will be demanded of customers upon delivery – as we will already have handled them.
