Help support TMP


"The Craziest thing just happened to me." Topic


15 Posts

All members in good standing are free to post here. Opinions expressed here are solely those of the posters, and have not been cleared with nor are they endorsed by The Miniatures Page.

Please use the Complaint button (!) to report problems on the forums.

For more information, see the TMP FAQ.


Back to the Consumer Affairs Message Board


Areas of Interest

General

Featured Hobby News Article


Featured Link


Featured Showcase Article

Stan Johansen Miniatures' Painting Service

A happy customer writes to tell us about a painting service...


Featured Profile Article

Crafter's Square Wood Shapes

Need something to base your scenics on? Look in the craft aisle…


Featured Book Review


982 hits since 5 Aug 2022
©1994-2022 Bill Armintrout
Comments or corrections?

Kevin C Supporting Member of TMP05 Aug 2022 9:09 p.m. PST

Recently I place a very large order (several hundred dollars) from Gripping Beast. Today I received a package that was supposed to be my order (it contained the correct shipping information, point of origin address, order reference number, etc.). Unfortunately, when I opened my package (which seemed rather small for the large number of miniatures that I ordered) to my disappointment the package contained no miniatures. Instead the package contained five yearbooks from a high school in Ontario. I have never had bad service from Gripping Beast in the past and given the strange contents of the package, I suspect the problem may rest with UPS. That said, I cannot figure why the package would contain the correct home address (Gripping Beast's address) on the box. I have just contacted both Gripping Beast and UPS. I do want to stress, that I have never had problems with Gripping Beast in the pass and as soon as this problem is rectified, I intend on ordering again from Gripping Beast. In the meantime, I just wanted to see if anyone else has ever had as weird of mix-up as this.

Kevin

Thresher0105 Aug 2022 9:26 p.m. PST

Clearly, you have never worked in the shipping business.

Very easy for shipping labels to be applied to the wrong box, especially if a company is using an "order fulfillment" business to aid them in packing and shipping products, which is really the only likely way I can see a mixup like that happening.

I don't see GB as being in the yearbook business, but one never really knows I suppose.

Tacitus05 Aug 2022 11:02 p.m. PST

Order fulfillment service makes the most sense for a legit company and legit mistake.

Arjuna05 Aug 2022 11:11 p.m. PST
WarWizard06 Aug 2022 3:34 a.m. PST

That story beats any shipping problem I ever encountered.

jdpintex06 Aug 2022 4:37 a.m. PST

I wonder what the person who ordered the yearbooks is thinking today

robert piepenbrink Supporting Member of TMP06 Aug 2022 7:39 a.m. PST

I tend to look on "fulfilment" centers as a way of not providing merchandise to the customer, and there's getting to be a fair bit of evidence on my side.

Mind you, back in the glory days of the United States Post Office, I got what was left of a box of chocolate chip cookies enclosed in a plastic bag, together with bits of someone else's package. I hope the guy who didn't get the lamp finials enjoyed his share of the cookies.

Old Glory Sponsoring Member of TMP06 Aug 2022 8:03 a.m. PST

We once shipped a package from the OG plant and when the consumer received the package it was a whole box of coat hangers.
In another case we mailed a package and when the consumer received it is was a box of Chicago Bulls baseball hats ??
I will not mention the poor guy in Germany who DID receive his parcel of beautiful resin buildings and Pirate ships completely flattened flat -- complete with full photos of the tire treads on the box!!

Russ Dunaway

Fred Mills06 Aug 2022 9:28 a.m. PST

+1 Old Glory on that tire tread anecdote!!

charles popp06 Aug 2022 4:56 p.m. PST

I used to work at UPS. What could have happen is a couple of boxes split open and they just reprinted labels and stuck them on whatever boxes they had just filled. Hoping for the best.
Happens all the time.

ZULUPAUL Supporting Member of TMP07 Aug 2022 3:34 a.m. PST

Years ago I ordered some books by mail (pre-internet). When my package arrived, there was another package in the sealed undamaged box, mailed from a different city & addresses to a person in another state. Never could figure that one out. BTW I mailed the package to the person with a note on the circumstances, she couldn't figure it out either!
Paul

nnascati Supporting Member of TMP07 Aug 2022 8:35 a.m. PST

Hopefully Gripping Beast will get it all sorted out of you. I'm getting ready to place a big order to Northstar, I guess I'll have to keep my fingers crossed!

ScottWashburn Sponsoring Member of TMP07 Aug 2022 12:20 p.m. PST

This happened to me with Amazon. I ordered some small, cheap item and then imagine my surprise when I got a big box with some very expensive piece of electronic equipment in it. It did not come through the normal Amazon shipping but through UPS. The shipping label inside the box had the correct address for the recipient so I went to the local UPS store explained that this needed to go to the person on the shipping label. They thanked me and two days later the box shows up at my door again! Finally got it all straightened out (and the thing I originally ordered) but sheesh.

Frederick Supporting Member of TMP07 Aug 2022 4:34 p.m. PST

We had Amazon drop by about three months ago with a long parcel that I could not place, and inside was a very nice Japanese katana – fortunately the paper work inside indicated it was for a neighbour's son (we live in the country) a couple of miles/kilometres away so we just drove over and dropped it off

Kevin C Supporting Member of TMP11 Aug 2022 5:41 p.m. PST

As some of you who have followed this page for the last few days are aware, I had a snafu with Fed Ex (originally I thought it was UPS) and a large shipment of miniatures were lost for some time. To their credit the people at Gripping Beast stayed on this case for some time, emailing Fed Ex on my behalf. Today I received my package and although the package was worse for wear, thanks to the excellent packing job by the people at Gripping Beast, all of my miniatures arrived in excellent condition. I certainly want to recommend Gripping Beast to anyone interested in outstanding miniatures and equally outstanding customer service. Thanks again to the people at Gripping Beast.

Kevin

Sorry - only verified members can post on the forums.