Help support TMP


"Customer Service - Northstar Miniatures (Artizan Design)" Topic


5 Posts

All members in good standing are free to post here. Opinions expressed here are solely those of the posters, and have not been cleared with nor are they endorsed by The Miniatures Page.

Please do not use bad language on the forums.

For more information, see the TMP FAQ.


Back to the Consumer Affairs Message Board

Back to the Getting Started with 19th Century Gaming Message Board

Back to the 19th Century Product Reviews Message Board


Areas of Interest

General
19th Century

Featured Hobby News Article


Featured Link


Featured Ruleset


Featured Profile Article

Acryology Acrylic Paints

Looking for inexpensive paint?


1,483 hits since 5 Dec 2021
©1994-2024 Bill Armintrout
Comments or corrections?

Lobsterback05 Dec 2021 7:17 p.m. PST

Anyone else having problems getting a reply from Northstar miniatures? I sent them two emails concerning badly bent and broken barrels on their NWF Sikh and Punjabi figures with nary a peep back from them. I know this is the busy season but it's been over a week with nothing but crickets. I love Artizan Design figures but a 25% loss rate due to breakage in the packaging due to 180 degree bent barrels is a bit much.

Marcus Brutus05 Dec 2021 9:40 p.m. PST

I have ordered a reasonable amount from North Star over the years. Overall, I'd give Nick a 5 star rating. I even had to return some Crusader figure I didn't like and Nick was great about it. He even absorbed the return postage. I'd presume something other than intentional avoidance.

Raynman Supporting Member of TMP06 Dec 2021 8:49 a.m. PST

I agree with Marcus B. I have had many dealings with Nick and all have been perfect.

QUATERMASS06 Dec 2021 6:47 p.m. PST

It might be something to do with the silver bayonet game coming out with mc cullough games they tend to get snowed under. Living in the UK i always deal with them by phone and any problem is always dealt with in good time.

nudspinespittle Supporting Member of TMP06 Dec 2021 8:16 p.m. PST

They also recently had a sale and were overwhelmed with the response. My guess is they are very busy but will eventually respond to you.

Sorry - only verified members can post on the forums.