"Warlord Games: Professional Service" Topic
9 Posts
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|
 Tacitus  | 01 Dec 2020 11:44 p.m. PST |
Recently received a damaged product in the mail. Sent an email, got a response right away, and they're sending out a replacement. Thumbs up! |
| Chimpy | 02 Dec 2020 12:16 a.m. PST |
Yes they did the same for me too. Good to see no fuss sorting out of issues. |
| BrockLanders | 02 Dec 2020 6:10 a.m. PST |
I order from Warlord quite a bit, and the couple of times an order has been screwed up they respond quickly to make things right. Seems like a good bunch of people there |
| Thomas O | 02 Dec 2020 8:12 a.m. PST |
I had a problem once where they sent the wrong pack, sent them an email and they made it right. Great people. |
| Frederick | 02 Dec 2020 9:59 a.m. PST |
Agree – also had the experience where they sent the wrong pack; they sent the right one and told me to keep the other one – first rate service! |
| Buck215 | 02 Dec 2020 10:44 a.m. PST |
I had a problem where I purchased a resin Sherman kit from a local retailer. I did not attempt to build it for a couple of months, so when I opened the kit, I discovered the kit had two right tracks, not one left and one right. I emailed Warlord to tell them about it, and could they please send a left track set? I knew the odds were slim to none of receiving a replacement, and I was prepared for them to not do anything about it, as it was my fault, but they came through, sending me a left track for the Sherman! Warlord did not have to do this for me, but THEY DID! I love those guys! |
| Oddball | 02 Dec 2020 2:59 p.m. PST |
Warlord Games has always been very good to me with any issues. |
| abelp01 | 02 Dec 2020 6:13 p.m. PST |
They're very generous and quick when anything goes wrongwith your order. They'll always get my money! |
| Brennus | 03 Dec 2020 3:16 p.m. PST |
A few years back I got a badly printed sheet of decals in a box of plastic Romans. They posted out a replacement sheet immediately. Always great service. |
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