"And the best drive-thru in America is..." Topic
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Tango01 | 12 Oct 2020 9:08 p.m. PST |
"When you pull up to the drive-thru, there are a lot of factors at play, both seen and unseen. You'll remember, for example, if a place forgets to add your side of fries; you might even curse them until your dying day. But you probably won't remember much about a successful drive-thru pickup, because those are designed to be uneventful. Fast food places want you to focus on what counts: the meal. And now, with new data on all the elements that make a fast-food drive-thru experience great, QSR Magazine has the official ranking of the best ones in America as part of its larger Drive-Thru Study. Market research firm Food Service Results analyzed the customer satisfaction ratings from 1,007 drive-thru users at 17 different major fast food chains across the United States. Some of the metrics are things you've probably been frustrated by at one time or another, like order accuracy and speed of service, but it goes deeper than that: have you given much thought to things like the cleanliness of a drive-thru lane, or the availability of various menu items? This new ranking takes all those considerations (and more) into account and averages them for an "Overall Experience" score. Chick-fil-A scored highest with 93 points, and ranked highest in every individual category except one: menu item availability. This is slightly surprising, since it seems like Chick-fil-A is already working off a more limited menu than the other chains and would thus be more likely to have everything in stock. (I mean, it's mostly just chicken, right?)…" Main page link Amicalement Armand
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JimSelzer | 12 Oct 2020 11:20 p.m. PST |
it could be the factor that they are not open on Sundays which would therefor limit the availability |
Legion 4 | 13 Oct 2020 10:24 a.m. PST |
They are always busy around here … even if they are closed on Sundays ! |
Tango01 | 13 Oct 2020 12:35 p.m. PST |
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Thresher01 | 13 Oct 2020 3:30 p.m. PST |
Yea, CfA is superb. I hate Sundays though, when they aren't open and I want a great chicken sandwich. Here, even though they've opened multiple establishments pretty close to one another, you can't get close to them without enduring overly long lines. They move fast, but kept me away from eating there more often since they are always so long. In-N-Out Burger is the same. The lines are always long. Both serve high quality, hot food for a reasonable price. |
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