"Davco website contact" Topic
3 Posts
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Tassie | 30 Jun 2020 8:09 a.m. PST |
Hi everyone, I placed an order for Davco 1:3000 ships with link (they bought up the Davco ships range from Skytrex several years ago) Payment was taken, but there was no automated email confirming the order, nothing. On the website there's no phone number under "contact" merely a form to submit. I've sent two emails with no response. Anyone had any similar issues, and if so, how did you overcome them? My thanks in advance. |
colkitto | 30 Jun 2020 10:44 a.m. PST |
I did get quite a quick response when I used their contact form to ask whether £5.00 GBP was the minimum p&p charge for even small orders; it is, so my potential small order went unsent. You're not encouraging me to think again! |
Tassie | 30 Jun 2020 11:20 a.m. PST |
Mea cupla! The automated confirmation had gone to my spam box! I had a lovely, helpful and informative message from Tricia (from Navy Models & books) this evening, informing me that all was well. Very good customer service, compared with my stupid, unfounded impatience. Buy from them with confidence. Sorted. |
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