"Covert Intervention Games Delivers!!!" Topic
5 Posts
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Delta314 | 15 Feb 2018 11:01 a.m. PST |
Got a response from CIG customer service to let me know that my order is on its way. I also got a response from John at CIG and am looking forward to being able to having a chat. I'm also glad that my issue is getting squared away and that I can order from a location that's close to home. Im hoping that I have to eat crow & that the service turns out to be legendary!! Am also hoping this was just a minor computer glitch or maybe my order form fell off the desk. They do have a decent amount of minis that we'd like to get in the future and I hope to be able to post future positive experiences with them. Will advise later after our conversation and give a full sitrep. |
79thPA | 15 Feb 2018 12:18 p.m. PST |
Yes, please keep us updated. |
Delta314 | 15 Feb 2018 5:11 p.m. PST |
Just got off the phone with John from CIG. Incredibly nice guy!! Turns out they just moved into a new location & had a few minor hiccups which I just happened to be one of the 5 people this affected. Was very impressed that a founder of a company took the time to reach out & help get this squared away. I'm even more excited that their looking to possibly open a store in my area & will be coming out with new miniatures. Have to say that I'm pleasantly surprised with the customer service. The only negative thing I've got to say is I'll probably end up spending more $ and adding to my mountain of minis. Thanks again John for your time & assistance. Now if you'll all excuse me I need to go make my crow sandwich. |
Grimmnar | 16 Feb 2018 10:35 p.m. PST |
Delta, glad to hear. But i would hold off on that sandwich till you make more orders and see how it goes. Just my two cents. Grimm |
Delta314 | 18 Feb 2018 7:49 p.m. PST |
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