| GrumpyOldMan | 22 Jan 2018 3:57 p.m. PST |
Hi I made a small order through Miniature Market to Australia and I was following it and it seemed to be moving through their system and got to the point of 'Packaged'. Went back to have a look later and my account seemed to have disappeared, couldn't log in and no email was coming when I requested a password reset. I went in to see if I could re-register and it accepted my email address and details as ok and not a duplicate. Put in a notification to support@miniaturemarket.com but haven't heard anything back yet. Funny thing is it won't let me set default shipping or billing address. Does anybody know if they are having IT problems? Cheers GrumpyOldMan |
tima113  | 22 Jan 2018 4:27 p.m. PST |
No issues with 2 recent US orders in the past 2 weeks. |
| Space Ghost | 22 Jan 2018 5:31 p.m. PST |
Placed two orders in the last two weeks, both arrived without issue. I believe they have live tech support you can chat with. |
chuck05  | 22 Jan 2018 6:55 p.m. PST |
No issues here either. I just took advantage of their DUST sale. |
 Dentatus  | 22 Jan 2018 7:33 p.m. PST |
Haven't ordered recently but I've never had a problem before. |
| GypsyComet | 22 Jan 2018 8:01 p.m. PST |
I've found they slow down during their big sales, sometimes to the tune of a couple weeks. They always deliver, though. |
| Marc33594 | 23 Jan 2018 5:46 a.m. PST |
My experience has been much the same as others here. I count them as reliable and a good value. |
 chicklewis | 23 Jan 2018 7:28 a.m. PST |
They are always my 'go to' source for anything they might carry. Miniature Market really saved me eight or so years ago when I made a huge mistake ordering the wrong case of Axis and Allies. Although it had been my mistake, they absorbed all of the costs associated with getting the shipment turned around and returned to them before it was delivered to me. Very loyal customer ever since. Chick |
| rustymusket | 23 Jan 2018 9:56 a.m. PST |
They are located here in St. Louis, MO USA (assuming same company) not far from me. If you want me go there physically and speak with them, please contact me at grice1762@yahoo.com and I can see if I can help. I have purchased from them but I just go to the store and pick it up since they are 10 minutes away. They are opening a retail store in February separate from their warehouse. I don't know if this could be part of the problem you are having. Craig |
| GrumpyOldMan | 23 Jan 2018 2:21 p.m. PST |
Hi Guys Thanks for the responses. It seems it was an attack of my pudgy fingers on the keyboard which mistyped my email address on registration, All sorted with a minimum of fuss,without even calling me a klutz :). Thanks to Miniature Market. Cheers GrumpyOldMan |
