DanWW2 | 03 Jan 2018 5:24 a.m. PST |
I also applied for and got a PayPal refund. I wish Dom all the best with getting back on track; and agree that suspending the acceptance of new orders would give him some breathing space, while avoiding customer frustration while he does so. |
Roman Walt | 22 Jan 2018 2:42 p.m. PST |
If it helps anyone, I had a refund approved only last week.. I'm not sure how Paypal determines these, but it suggested that Dom had approved it, which hopefully means that he's ok, even if not currently trading. |
odski70 | 23 Jan 2018 4:03 a.m. PST |
ORDER 5774 WHERE IS IT? ORDERED ON OCTOBER 2017 MULTIPLE EMAILS REPLY DOM! |
GGouveia | 23 Jan 2018 11:02 a.m. PST |
odski obviously Dom has fallen on hard times or a serious health problem. Submit to paypal for a refund like the others. Assuming you paid by paypal. |
odski70 | 24 Jan 2018 3:46 a.m. PST |
Yeah mate, paid Paypal. But i've tried and tried to contact him and he cant be stuffed replying. If he's sick or on hard times. Close down your site for a while. Catch up get better and do the right thing and reply or refund. I'm still waiting for him to reply to PayPal and refund me. A pretty poor effort that is mucking my painting around. |
SquireBev | 24 Jan 2018 9:01 a.m. PST |
Shouting into the vacuum of an online message board that he may or may not visit isn't going to do you any favours though is it? |
AC1963 | 24 Jan 2018 2:22 p.m. PST |
Well sent some final pleas by email. Dom ignorred them. Raised a PayPal dispute and waited a week. Dom ignorred it. Escalated the dispute. Dom refunded. Repeat, this did not time out and default, PayPal did not step it and decide, Dom actually received and read the dispute coomunication and responded. So I'm sure there are some underlying reasons but he is not unable to communicate. He is still coming on here from time to time and when Paypal steps in he responds immediately. So it is not that he can't respond to our communications it is that he is choosing not to. If he can respond to a PayPal dispute then he could respond to customer emails, he could put a note up on his website. If he'd only come back and given an hinest ETA, then I would have waited, I think most would. And GGouveia – I appreciate that you want to assume the best in people, and I normally do to, but in this case if he can come on here occasionally and he can respond to PayPal then he can reply to his customers – no excuses. |
GGouveia | 24 Jan 2018 2:55 p.m. PST |
I understand everyone's frustration, get your paypal refund and order from these guys on-line. Great response, on-line on ebay, through this guy, very good stuff. Methusda or something like that. Tons of decals in various scales, also by squadron for some. Iw as lucky as I ordered from DOm before "the troubles". Try Kevin below as well. auction Kevin Hammond Miscellaneous Miniatures, LLC Falls Church, VA miscmini.com decals at: shop.miscmini.com/products |
odski70 | 24 Jan 2018 10:41 p.m. PST |
So what about shouting. As AC1963 said. Only once Paypal steps in he acts. Ordered before from Dom and he was ok but i had the same dramas and he finally came thru. reply to customers contacts and post i'm not taking any more orders. I think most will agree thats the right thing to do. BTW finally got my money back via Paypal. Now for 1/600 scale decals supplier. |
Flight Deck Decals 2400 | 24 Jan 2018 10:54 p.m. PST |
Had same issues with Dom last year when I tried to purchase 1/600 decals. After no response to emails and phone calls I also disputed PP. Within 12 hours he refunded my order. Sent him another email offering to buy him out, as I already have a decal shop for 1/2400 aircraft carrier decks. Purchasing his designs would have been significantly easier than spending all the time in graphic design. He ignored that email as well… So I started the designing process. Most of the WWII stuff is done. I will by adding a ton of moderns over the next couple of weeks. If you don't see what you are looking for lmk and I will get it added. link |
odski70 | 25 Jan 2018 3:39 a.m. PST |
Cool, looking forward to seeing some modern decals. Mainly Vietnam/Middle East etc. |
mysteron | 25 Jan 2018 5:22 a.m. PST |
Just wondering where and when this is going to end ? you guys are only perhaps the tip of the iceberg .There must be many more frustrated customers out there. I couldn't help noticing Dom has let his subscription membership to TMP lapse . At least now the advert on here may disappear which is a good thing . |
Fred Cartwright | 25 Jan 2018 7:13 a.m. PST |
Wow this is the thread that never dies! Having met Dom on a couple of occassions and finding him a good bloke. Let's hope there is nothing seriously wrong. If the poor chap is depressed or something people hassling him is the last thing he needs. Hopefully at some point he can pull his site so no one else gets disappointed. |
odski70 | 25 Jan 2018 6:28 p.m. PST |
I'm sure if Dom reached out and sad whats going on. There would be a load of support. You need your mates around you when you are down so if you are reading this Dom. Things will get better, chin up and keep smilin. |
mysteron | 26 Jan 2018 2:32 a.m. PST |
Never one for speaking too soon but there could be a chink of light at the end of the tunnel. Just looking at Dom's site and he has placed a message on there dated January 2018 and he states he is slowly catching up. His reasons are already known to us as he has stated these on here. So just maybe…………….. |
odski70 | 27 Jan 2018 6:00 p.m. PST |
Nice, good to see he's made contact and ok. |
mysteron | 28 Jan 2018 2:52 a.m. PST |
So am I. I just think he could have handled this situation better . |
Andy ONeill | 28 Jan 2018 6:16 a.m. PST |
That sounds like better news than I suspected we might eventually hear. I guess whatever is going on in his life goes rather beyond just a new job. |
AC1963 | 01 Feb 2018 8:34 a.m. PST |
Still not impressed. In all my contacts I said that I still wanted the decals, that was prepared to wait a reasonable time, just need an update/reassurance. I stated as much in my PayPal dispute. But instead he chose to ignore all my emails and with PayPal chose to simply refund rather than to discuss. And he did come on here to say that my decals would be ready early November. |
JOACHIM PAX | 02 Feb 2018 8:27 a.m. PST |
At least he's alive. As I said before, I never had any kind of problems before. I withdraw my order and got a refund. Hope he's going to catch up – and I will be able to make another order. But obviously not in the next month ;-) |
mysteron | 02 Feb 2018 8:55 a.m. PST |
I would refrain from making any new orders until we have had notification from Dom himself that he has caught up or some other evidence. I just feel any new orders would slow the process of catching up at this stage as he would have to deal with refunding these as well . |
Cleon 17 | 25 Feb 2018 4:29 a.m. PST |
I don't suppose anyone has actually had an order sent and is still looking here? If so any chance you'd be kind enough to give us your order number+date so we have a baseline? |
Anarchy | 25 Feb 2018 6:14 p.m. PST |
I'm still waiting on Dom's Decals Order# 5438 from May 17th, 2017. |
mysteron | 26 Feb 2018 4:42 a.m. PST |
So I am guessing he's nearly a year behind still based on the above |
GGouveia | 26 Feb 2018 1:09 p.m. PST |
I e-mailed Dom to see if I could order some decals, I got no response. BTW there are some new companies picking up the slack so i ordered from them: shop.miscmini.com/products |
Joes Shop | 27 Feb 2018 6:27 a.m. PST |
And there is: flightdeckdecals2400.com I recently received my first order last week. The 1/600 decals I ordered were an excellent color match and in exact register. Good communication, turnaround was fast and they were well packed. TMP link |
ansbachdragoner | 02 Mar 2018 12:14 a.m. PST |
Dies anyone know if there is anyone other than doms who makes 1/600 post war West German cross decals. I've been struggling to find any other supplier, and ordered from Dom back in August last year. |
Flight Deck Decals 2400 | 02 Mar 2018 12:51 a.m. PST |
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Flight Deck Decals 2400 | 03 Mar 2018 1:55 p.m. PST |
ansbachdragoner – 1/600 Modern German crosses are done. If you like them, you can order at this link: link |
ansbachdragoner | 03 Mar 2018 4:29 p.m. PST |
I just ordered two. Thanks so much for the amazing service mate. Have you thought of scaling some of your designs for 1/285 – 1/300? Those late war balkenkreuz in white or black are difficult to come by |
Cleon 17 | 04 Mar 2018 10:12 a.m. PST |
Unfortunately I was after formation badges in 1/100th for British tank regiments I've not been able to find elsewhere (and would like to avoid transatlantic shipping), so nont of the other shops listed have helped me. |
mysteron | 05 Mar 2018 4:20 a.m. PST |
Just wondering if you have tried say trimming 20mm decals ? There isn't a vast difference between the 2 when it comes to size of decals. In the past I have used some 15mm decals for my 20mm models. |
Cleon 17 | 09 Mar 2018 2:39 p.m. PST |
unfortunately the space available to place them correctly is already quite tight and the logo often goes to thee edge of the square. I guess I'll leave them un-decalled for now and paint something else. |
GGouveia | 09 Mar 2018 9:26 p.m. PST |
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mysteron | 13 Mar 2018 1:39 a.m. PST |
Just wondering if anyone has ordered any transfers recently and got their merchandise within acceptable timescales? I may need to order some British unit markings for my 15mm 8th Army. But I need to check what I have already as I used to use 15mm decals for my 20mm 7th Armoured Division in Europe. |
CptKremmen | 14 Mar 2018 4:50 a.m. PST |
I ordered weeks ago and have nothing, no replies to emails etc. Reluctantly i have to say i will be trying to find an alternative supplier. |
mysteron | 14 Mar 2018 6:32 a.m. PST |
Well that response doesn't fill me with confidence :) but on saying that I have waited around 4 weeks in the past before they arrived. That was before Dom's reported problems. |
ansbachdragoner | 17 Mar 2018 6:53 p.m. PST |
I'm still waiting on an order from last September so….. |
mysteron | 19 Mar 2018 2:45 a.m. PST |
I did send him an E Mail but he hasn't replied . So I doubt that I will be sending in an order until I hear of some sort of improvement or a reply |
mysteron | 24 Mar 2018 2:12 a.m. PST |
Still no reply . So I ain't sending any funds |
The Young Guard | 28 Mar 2018 1:34 p.m. PST |
I ordered some Belguim decals for WW1 back in November/December. Still nothing and no reply to my email. Dom has been pretty good in the past and he used to be my go-to supplier for Wings of glory stuff but I'm going to have to look elsewhere for 1/144 decals in the UK. Shame really |
Blackhorse MP | 09 May 2018 3:07 p.m. PST |
Still awaiting an order from August '17. Not holding my breath though. |
iminay | 15 May 2018 3:53 p.m. PST |
It always took a while before stuff arrived from Don. Sad to hear he's stopped responding or sending out orders.. some of the ww2 decals he made for 1/100 nobody else produced |
Joes Shop | 24 May 2018 12:18 p.m. PST |
Just caught this in my email feed this afternoon (EST) from the Yahoo 1/600 Aircraft Wargaming Group: "Hi all, Just a quick note as this thread's come to my attention, and I wanted to confirm that I'm alive and kicking (after a fashion…..) and still definitely filling orders, albeit painfully slowly, sorry. Nwesson (Nick?) please drop me a line to confirm your address, as I'm certain that your order shipped last year, so the postal service may have taken matching my efficiency as some kind of challenge…. Other folks, I'm steadily catching up on my backlog, and can only apologise for how out of hand it's gotten; health, family and two new day jobs (both simultaneously for several months) have made the last year or so rather a perfect storm unfortunately – to be honest if I'd known what a bumpy ride it would be I'd probably have closed last year, but having gotten this far it's kind of "I've started so I'll finish" getting back up to speed, especially as I have holiday time booked in early June, so can spend a week scribbling on envelopes and swearing at the printer…. For anyone wanting decals in a hurry, it's likely to be a while before *I* would recommend me, although if it's just an odd sheet or two needed urgently I'll try to accommodate anyone who emails a heads up. As for alternative suppliers, Tumbling Dice have pretty good stocks of my stuff at the moment and attend most UK shows. He doesn't list the decals on his website, but if you drop him an email with a list I'm sure he'll accommodate if he has the codes you need in stock. I'm not aware of much in the way of alternatives (indeed I started making them because nobody else did) but the smaller sizes on some I-94 Enterprises sheets may fit the bill – in the UK I think they have a couple of stockists, but Pendraken / Minibits spring most readily to mind. All the best, Dom" |
Flight Deck Decals 2400 | 24 May 2018 5:00 p.m. PST |
Fool me once, shame on you. Fool me twice, shame on me. People who did not use PayPay or went past the dispute period are out real money. 10+ months with no email replies? I hope he either gets them their decals or returns their $ before he does anything else. Just wrong. |
Grymauch | 16 Jul 2018 1:10 a.m. PST |
Does anybody have the latest updates on this problem. I placed an order 6 weeks ago and no reply to emails. Is Dom still catching up? |
mysteron | 16 Jul 2018 7:13 a.m. PST |
You really should have been a little more cautious, until Dom has updated us. To this end with regret he hasn't so far. If you can, seek a refund and hold fire until there has been some official update from himself. |
Grymauch | 16 Jul 2018 9:42 a.m. PST |
Thanks mysteron. Yes I just ordered without a second thought that they may be problems! It appears Tumbling Dice hold some stock so acquiring my decals from them. |
mysteron | 18 Jan 2019 3:59 a.m. PST |
Just wondering if anyone knows if Dom has caught up with his orders? The last post on his website that he was closing for a few weeks for new orders only to catch himself up . This was posted November 2018 |